Monica Duprey
Saginaw,MI
Overview
30
30
years of professional experience
Work History
Owner
Duprey's All About Chocolate And More
08.2011 - Current
- Make and create desserts and treats
- Source packaging and ingredients
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Fulfilled customer shipping needs by completing all purchase orders
Manager
Display Supply & Lighting/Color Kinetics Distribut
11.2000 - 09.2009
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Customer Service on a daily basis
- Worked Supply Chain Management on regular basis. Ordered product directly from China, Sweden, Germany, and the United States.
Assistant Golf Professional
Itasca Country Club
08.1997 - 11.2001
- Coordinated junior golf programs to promote interest in the sport among younger generations.
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
Assistant Golf Professional
Piney Pointe Golf Club
07.1994 - 08.1997
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
Education
Bachelor of Science - Professional Golf Management
Ferris State University
Big Rapids, MI01.1994
High School Diploma -
Hackett Catholic Central High School
Kalamazoo, MI05.1990
Skills
- I am experienced in customer service and working in the food industry I have many years of working with customers in different work environments
- Make, create, and design cookies, desserts, chocolates, and treats
Timeline
Owner
Duprey's All About Chocolate And More
08.2011 - Current
Manager
Display Supply & Lighting/Color Kinetics Distribut
11.2000 - 09.2009
Assistant Golf Professional
Itasca Country Club
08.1997 - 11.2001
Assistant Golf Professional
Piney Pointe Golf Club
07.1994 - 08.1997
Bachelor of Science - Professional Golf Management
Ferris State University
High School Diploma -
Hackett Catholic Central High School