MONICA ECHEVERRIA-LOPEZ
Woodstock,IL
Summary
Highly committed and bilingual professional with 5 years of customer service experience. Thrives in fast-paced environments. Exceptional communication skills enable effective connection with others. Goal-oriented nature drives achievement of desired outcomes. Patient and friendly demeanor excels at problem-solving and consistently finding innovative solutions.
Overview
2
2
years of professional experience
Work History
Dietary Assistant
Valley Hi Nursing Home
07.2024 - 10.2024
- Demonstrated strong attention to detail while completing daily tasks such as taking accurate meal orders from nurses or directly from patients when necessary.
- Ensured food safety standards were met by adhering to proper storage, handling, and sanitation procedures.
- Enhanced team efficiency through effective communication with kitchen staff, dietitians, and nursing personnel.
- Collaborated with dietitians to develop specialized menus for patients with specific dietary requirements, resulting in better overall health outcomes.
- Helped create a positive work environment by actively supporting coworkers during busy times or when additional assistance was required.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Custodian
Woodstock District 200
08.2023 - 05.2024
- Cleaned schools, cleaning classrooms, and bathrooms
- Making sure the school was completely locked in all areas by the end of the night
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Reported damages and hazardous conditions to management for further action.
- Reported vandalism or other damage to property to supervisor.
- Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Crew member
McDonalds
08.2023 - 12.2023
- Open the store cleaned, restocked, and organized the products
- Front cashier, drive-thru cashier, taking orders
- Helped customers with great hospitality
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Inventory control
Walmart
01.2023 - 07.2023
- Restocking, Organizing
- Unloading merchandise from trucks
- Keeping store products/ groceries up to date, and giving great hospitality to our customers
- Helping different departments throughout the store daily, as a leader assistant
- Managed inventory control for spare parts, lowering costs associated with excess stock levels.
Crew member
Khols
10.2022 - 01.2023
- Front cashier, and bilingual
- Clothing organizer, restocking, and keeping changing rooms clean
- Kept great hospitality for the customers
- Closed at night shifts and helped keep the store organized for the next shift
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Warehouse associate
Snap-on
05.2022 - 08.2022
- Packing
- Shipping
- Processing
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
Education
High School -
Woodstock High School
05.2020
Skills
- Manufacture
- Warehouse
- Customer Service
- Food safety
- Problem solving
- Patient communication
- Sanitation practices
- Special diets
- Dietary restrictions
- Cleaning and sanitizing
- Telephone and E-mail communication
Personal Information
Gender: F
Timeline
Dietary Assistant
Valley Hi Nursing Home
07.2024 - 10.2024
Crew member
McDonalds
08.2023 - 12.2023
Custodian
Woodstock District 200
08.2023 - 05.2024
Inventory control
Walmart
01.2023 - 07.2023
Crew member
Khols
10.2022 - 01.2023
Warehouse associate
Snap-on
05.2022 - 08.2022
High School -
Woodstock High School
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