Monica Edwards
Medical Assisant
Tuscaloosa,AL
Summary
Motivated Medical Assistant dedicated to delivering quality healthcare to patients. Excel at administrative support, technical troubleshooting and personnel coordination. Diligent in completing continued education credits yearly. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Utmost Health Care Clinic
Bessemer , AL
2022.05 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
Customer Service Associate
Zaxby's Chicken Fingers & Buffalo Wings
Tuscaloosa , United States
2019.08 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Cashier
Jack's Resturant
Tuscaloosa , United States
2017.01 - 2020.04
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Certified Nursing Assistant
Forest Manor Nursing Home
Northport , AL
2014.05 - 2016.06
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Education
Medical Assistant Diploma - Medical Assisting
Fortis Institue
Birmingham, AL05.2022
Certificate Nursing Assistyant - Nursing Assistance
Bevill State Community College
Fayette, AL05.2016
High School Diploma -
Paramount High School
Boligee, AL05.1994
Skills
- Diagnostic Testing
- Clinical and Operational Judgement
- Social Perceptiveness
- Coordinating Drug Refills
- Patient Relations
- Routine Laboratory Testing
- Blood and Tissue Collection
- Examination Preparation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Medical Assistant
Utmost Health Care Clinic
2022.05 - Current
Customer Service Associate
Zaxby's Chicken Fingers & Buffalo Wings
2019.08 - Current
Cashier
Jack's Resturant
2017.01 - 2020.04
Certified Nursing Assistant
Forest Manor Nursing Home
2014.05 - 2016.06
Medical Assistant Diploma - Medical Assisting
Fortis Institue
Certificate Nursing Assistyant - Nursing Assistance
Bevill State Community College
High School Diploma -
Paramount High School
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