Monica Ellis
Westminster,CO
Summary
Dynamic Retail Shift Leader at Cracker Barrel Old Country Store with a proven track record in team leadership and analytical thinking. Enhanced store performance through strategic inventory management and effective conflict resolution. Recognized for training excellence and fostering a detail-oriented environment, driving significant improvements in operational efficiency.
Overview
6
6
years of professional experience
Work History
Retail Shift Leader
Cracker Barrell Old Country Store
02.2020 - Current
- Organized and understood goals, sales and requirements of site floor.
- Provided expert guidance in operational organization, process execution and floor efficiency.
- Handled product zoning, organization and stocking with extreme detail and customer awareness.
- Set clear goals for team members and assured accountability with positive reinforcement to change behaviors.
- Collaborated with management to develop strategies for improving overall store performance metrics.
- Conducted daily opening and closing procedures promptly to ensure smooth workflow throughout the day without sacrificing efficiency or accuracy of tasks performed during shifts.
- Oversee essential administrative duties including scheduling shifts for employees ensuring proper coverage was maintained at all times during operating hours.
- Managed inventory control and ordering processes to maintain adequate stock levels and minimize losses.
- Trained new employees on store procedures, product knowledge, and customer service skills for optimal performance.
- Analyzed sales data regularly, identifying trends and areas for improvement, ultimately leading to increased overall store performance.
Education
High School Diploma -
Mantachie High School
Mantachie, MSSkills
- Problem-solving
- Honest and dependable
- Strong communication
- Documentation and reporting
- Team leadership
- Proficient conflict resolution
- Analytical thinking
- Detail-oriented
- Inventory monitoring
- Strong communication and interpersonal skills
Timeline
Retail Shift Leader
Cracker Barrell Old Country Store
02.2020 - Current
High School Diploma -
Mantachie High School
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