Monica E. Olmedo
McMinnville,OR
Summary
To obtain a position in which I can utilize my skills and knowledge to the best of my ability to provide patients and families with exceptional care.
Professional healthcare coordinator with solid background in managing clinic operations and ensuring efficient patient flow. Skilled in scheduling, record management, and patient communication. Strong focus on team collaboration and achieving results. Adaptable and reliable, able to handle changing needs and priorities. Proficient in using healthcare software and maintaining compliance with regulations.
Overview
27
27
years of professional experience
Work History
Clinic Office Coordinator
WVMC, Orthopedics Department
01.2013 - Current
- Everything listed in below position
- Possess excellent Problem-solving skills.
- Freeze and open doctor schedules
- Check insurance to make sure no referral or prior authorization is required.
- Medical records release/ request.
- Covered for surgery scheduling two times.
- Obtain mail and distribute as needed.
- Communicate with Federal prison in Sheridan
- Involved new hire interviews.
- Training for front staff.
- Responsible for two workflow buckets.
- Call referrals to schedule appointments
- Change voicemail as needed, and out of office signs.
Medical Office Assistant / Promoted to Clinic Coordinator
WVMC, Internal Medicine department
01.2007 - 01.2013
- Knowledge in front and back-office procedures include notifying patients and obtaining owed monies, verifying insurance eligibility, accurate data entry, day end review and reconciliation of money, deposit. Possess sound judgment, patience and ability to always maintain a professional demeanor.
- Use Kronos for time keeping and closing payroll
- I was interim Office manager for a span of 3 months fully ran the clinic of 5 providers, back up to office manager.
- Strong clerical skills, including keyboard and basic computer programs Microsoft, Athena EMR, Meditech and PACS.
- Experience in payment collections.
- Fluent in both English and Spanish. Certified as Spanish Interpreter.
- Exceptional communication skills with public on phone and in person.
- Commitment to confidentiality. HIPAA certified.
- Able to work in a busy and stressful environment, prioritize tasks well.
- Manage and order office and medical supplies as needed letterhead, envelopes, and business cards.
- Create MA schedules with requested time off
- Speak with staff regarding conflicts or issues that need solved
- Transition from paper charts to electronic EMR
Store Manager
Great Start Food Store
01.2002 - 01.2006
- Responsible for maintaining day-to-day operations.
- Keep track of inventory.
- Responsible for managing two other employees, always on call to solve any issues that arose or to cover call outs.
- Ordered supplies as needed, entered data into Quick books.
- Attended customers provided them with excellent customer service.
WIC Certifier
Yakima Valley Farm Workers Clinic
01.2000 - 01.2001
Cashier, Front End Manager
Safeway
01.1999 - 01.2000
- Cashier checked customers out.
- Responsible for till accuracy, memorize four-digit codes for products.
- Managed all employees receiving their lunches and breaks.
Education
High School -
McMinnville High School
McMinnville, ORLanguages
Spanish
Native or Bilingual
Timeline
Clinic Office Coordinator
WVMC, Orthopedics Department
01.2013 - Current
Medical Office Assistant / Promoted to Clinic Coordinator
WVMC, Internal Medicine department
01.2007 - 01.2013
Store Manager
Great Start Food Store
01.2002 - 01.2006
WIC Certifier
Yakima Valley Farm Workers Clinic
01.2000 - 01.2001
Cashier, Front End Manager
Safeway
01.1999 - 01.2000
High School -
McMinnville High School