Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Monica Estevez

San Jose,CA

Summary

Dedicated Substance Abuse Counselor with a passion for serving others. Engaging and encouraging counseling professional with many years of progressive employment working with adult and children populations. Passionate about supporting and providing resources for individuals seeking recovery from substance abuse.

Overview

12
12
years of professional experience

Work History

Certified Alcohol and Drug Counselor

Mariposa Lodge Treatment Facility
08.2023 - Current
  • Recorded comprehensive patient histories and coordinated treatment plans
  • Provided counseling for relapse prevention, social issues and mental health problems.
  • Developed comprehensive treatment plans focusing on accurate diagnosis and treatment of problems.
  • Referred clients to other programs and community agencies to enhance treatment processes.
  • Actualized counseling interventions to address through conflict resolution, situational adjustment and depression, anxiety, physical abuse and substance abuse or dependency identification.
  • Identified treatment goals based on individual diagnosis and history.
  • Conducted individual and group therapy sessions for outpatient clients.
  • Administered drug and alcohol tests to verify compliance with substance abuse treatment programs.
  • Presented accurate information on alcohol, tobacco and other drugs.
  • Oversaw administration of DNA indexing and drug and alcohol screenings for offenders.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Developed and carried out drug or alcohol tests and issued notices to prevent usage or presence in high security zones.
  • Worked with first responder services, educators and drug and alcohol treatment clinics.
  • Facilitated process group therapy, individual therapy and family therapy and delivered drug, alcohol and mental health rehabilitation.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
  • Implemented pre-drug and alcohol screening for new hires.
  • Developed and ran programs to increase awareness of causes and effects of drug and alcohol abuse.
  • Enforced compliance with state and local laws regarding regulated products such as prescription drugs, over-the-counter items with purchase limits, alcoholic beverages and tobacco products.
  • Facilitated workshops and classes on anger management, life skills and drug and alcohol prevention.
  • Prepared patients for re-entry into community while maintaining drug and alcohol-free, self-sufficient lifestyle.
  • Assessed medication to identify adverse reactions, significant side effects, drug allergies and contraindicated medications.
  • Supported Lead Counselor in lesson plan creation and field trip planning.
  • Protected patients and employees by adhering to safety requirements, infection-control and drug and radiation policies, protocols and techniques.
  • Observed patient condition and notified physician of patient reaction to drugs, treatments and significant incidents.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Exhibited expert knowledge of alcoholic beverage service standards, laws and regulations.
  • Searched for contraband, weapons and drugs.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Checked individuals' identity before administering medication and recorded drug name, dosage and time.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Worked alongside certified nursing assistants to check vitals and tend to patient needs.
  • Recorded drug supply and monitored controlled substances following procedures.
  • Maintained accurate records of drug inventory and orders for pharmacy customers.
  • Demonstrated proper techniques for cardiopulmonary resuscitation and related drug therapy.

Academic Peer Mentor

Mental Health Systems Linked Program
01.2020 - 06.2020
  • Assist individuals in learning
    age appropriate ways and skills to manage their
    behaviors and regain self-control.
  • Automated office operations to manage client correspondence, record tracking and data communications..
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Completed quarterly agency statistics to identify deficiencies and recommend improvement strategies through strategic planning.
  • Assure documentation related to client files is in compliance with agency/state expectations.
  • Developed and maintained courteous and effective working relationships.
  • Gained strong leadership skills by managing projects from start to finish.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Organized and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.

Executive Administrative Assistant

Dun & Bradstreet
01.2012 - 12.2019
  • Coached and mentored staff members by offering constructive feedback and asking about long-term career growth goals.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Analyzed data to establish appropriate goals and objectives in context of improving achievement and social-emotional growth of employees.
  • Assessed employees' strengths and delegated tasks based upon expertise and knowledge
  • Coached and mentored staff members by offering constructive feedback and asking about long-term career growth goals.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Documented, filed and maintained proper inspection records and quality assurance documents.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Conducted research and analyzed data to provide detailed reports on various business topics.
  • Developed and maintained automated alert systems for important deadlines.
  • Used advanced software to prepare documents, reports, and presentations.
  • Facilitated training and onboarding for incoming office staff.
  • Organized and coordinated conferences and monthly meetings.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Implemented updated policies and practices for organization and monitored effect.
  • Scheduled appointments and handled calenders for senior leadership.
  • Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
  • Offered assistance, collaboration and clerical support to auditors throughout entire review process.
  • Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
  • Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Organized and updated schedules for executives.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Education

Associate of Science -

San Jose City College
San Jose, CA
05.2025

Peer Mentor Certificate -

Santa Clara County Re-Entry
San Jose, CA
05.2024

Certified Alcohol And Drug Counselor - Alcohol And Drug Addiction Counselor

San Jose City College
San Jose, CA
05.2024

Skills

  • Develop and lead group/individual counseling services
  • Strong interpersonal skills including flexibility, persistence, and patience
  • Effective communication skills
  • Ability to plan and organize time and tasks, ability to maintain composure under stress
  • Knowledge of existing referral agencies and community resources
  • Posses a thorough knowledge of current behavioral health concepts, principles and methods of treatment
  • Regular, punctual and dependable attendance
  • Ability to function independently and problem solve

Timeline

Certified Alcohol and Drug Counselor

Mariposa Lodge Treatment Facility
08.2023 - Current

Academic Peer Mentor

Mental Health Systems Linked Program
01.2020 - 06.2020

Executive Administrative Assistant

Dun & Bradstreet
01.2012 - 12.2019

Associate of Science -

San Jose City College

Peer Mentor Certificate -

Santa Clara County Re-Entry

Certified Alcohol And Drug Counselor - Alcohol And Drug Addiction Counselor

San Jose City College
Monica Estevez