Monica Ferroni-Sakasegawa

• Data Analytics using Macros, Power BI and SQL.
• Member of electronic health record modernization team.
• Collaborated with interdisciplinary teams to develop integrated healthcare systems, improving overall patient care quality and outcomes
• Managed complex projects involving multiple stakeholders, successfully delivering results within budget constraints and established timelines
• Developed and updated health information systems and interfaces
• Applied medical subject matter knowledge to improve IT systems and functions
• Evaluated and optimized clinical software, applying established and end-user feedback
• Applied knowledge, data, information and workflow to develop evidence-based models for health information technology solutions
• Championed data-driven decision-making by creating dashboards that effectively communicated pertinent information to leadership teams for strategic planning purposes

Lead efforts to optimize use of technology in medication management, including electronic health records (EHRs), computerized provider order entry (CPOE) systems, and medication dispensing automation

• Collaborate with physicians, nurses, and other healthcare providers to develop and implement clinical decision support tools and order sets to improve patient safety and reduce medication errors
• Analyze medication-related data to identify opportunities for process improvement and cost savings
• Provide training and education to pharmacy staff and other healthcare providers on use of technology in medication management
• Serve as a liaison between pharmacy, nursing, and IT departments to ensure seamless integration of technology into clinical workflows
• Participate in hospital committees and workgroups related to medication safety, quality improvement, and information technology
• Provide Ambulatory Pharmacy Services for both Public and Behavioral Health Provider Inpatient Services verifying and dispensing order
• Medication utilization reviews to evaluate cost effectiveness with appropriate loading of long-acting injectables
• File for new NABP for new pharmacy and set up Medicaid billing for outpatient discharges
• Enrolling and monitoring patient assistance programs
• Reconciled and reviewed patient profiles for outpatient public and behavioral health clinics such as Hansen, County STI Clinic, Owen carve out medications for behavioral health, Epidemiology, and Tuberculosis Clinics
• Perform Pharmacist Consults for complicated Behavioral Health cases
• Covered Consultant Pharmacist Role until filled performing chart reviews and site inspections
• Subject Matter Expert involved in selection process of outside vendors
• Participated in all Software EHR Design, Build and Implementations
• Research Regulatory and Clinical Guidelines to keep software and Clinical Parameters up to date
• Cerner/Oracle Applications expert; Inpatient Pharmacy Solution, Millenium Page build, database tool, phafrequency tool, dcptools and scpview
• Cerner/Oracle Applications proficient; Discern Analytics 2.0, Supply Chain solution (multiple applications), formulary upload manager tool, and Manufacturer update tool, Location.exe., Event Set Heirarchy Course, Power Plan and Power Orders build, and completed Cerner/Oracle Medication Reconciliation course.
• Led process improvement projects, optimizing workflows and increasing operational efficiency within the pharmacy department
• Evaluated new technologies for potential implementation, staying current with industry advancements and promoting innovation within the organization
• Developed training materials on clinical informatics topics for new hires and ongoing staff education initiatives
• Performed root cause analyses on reported medication errors, identifying corrective actions and implementing solutions for error prevention
• Implemented electronic health record systems, ensuring accurate documentation and efficient access to patient information
• Assisted with regulatory compliance activities related to pharmacy informatics, ensuring adherence to industry standards and guidelines
• Educated staff on best practices in clinical informatics, fostering a culture of continuous learning and professional growth
• Facilitated communication between pharmacy staff and other departments, fostering collaboration in achieving shared goals related to patient care
• Conducted comprehensive data analysis on pharmacy operations, identifying areas for improvement and driving change initiatives
• Managed medication formulary updates within electronic health records systems, ensuring timely availability of accurate drug information for clinicians
• Participated in professional development activities, staying current with industry trends and emerging technologies in clinical informatics
• Collaborated with interdisciplinary teams to develop evidence-based practices, improving overall quality of healthcare delivery
• Participated in multidisciplinary committees to address healthcare system challenges, leveraging informatics expertise for strategic planning efforts
• Enhanced patient care by implementing clinical informatics strategies in medication safety and optimization
• Coordinated with IT specialists to troubleshoot technical issues affecting pharmacy systems operations or end-user experience
• Contributed to the design and implementation of quality improvement initiatives related to medication management and clinical informatics best practices
• Developed customized clinical decision support tools, assisting healthcare providers in making safe and effective treatment decisions
• Streamlined medication processes for improved efficiency and reduced errors through the integration of technology
• Monitored system performance metrics, identifying areas for improvement and implementing strategies to optimize pharmacy informatics infrastructure
• Served as a subject matter expert in pharmacotherapy, providing guidance to colleagues and contributing to the development of policies and procedures
• Advised physicians on how to properly dose medications
• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration
• Analyzed trends in medication use and made recommendations for policy updates
• Trained pharmacy residents and interns on clinical care and medication dispensing
• Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage
• Educated patients on proper medication use
• Managed drug and supply inventories
• Counseled patients regarding proper intake of medications
• Advised patients on medication side effects and contraindications and explained proper administration
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
• Assisted other pharmacy staff with drug inventory, purchasing and receiving
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use
• Dispensed and verified patient prescription orders, conducting necessary utilization reviews
• Effectively prioritized tasks and organized workflow to increase efficiency
• Performed technical processes required to dispense medications to patients
• Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care
• Completed accurate cycle counts, inventory management and will-calls for customers
• Supervised and coached team of pharmacy technicians and trainees
• Closely monitored department performance metrics
• Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff
• Hand counted controlled medications, measured liquids and reconstituted antibiotics
• Collaborated with cross-functional teams to achieve project goals on time and within budget
• Championed the adoption of new software tools that streamlined workflows across multiple departments
• Increased efficiency by automating routine tasks with software solutions
• Developed training materials to enhance staff proficiency and productivity
• Led cross-functional team to launch new product, exceeding initial sales forecasts
• Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data
• Led quality assurance efforts, maintaining high standards for all products and services
• Streamlined project delivery processes, reducing completion times significantly
• Enhanced customer satisfaction with timely and accurate issue resolution
• Assisted in developing strategic plan that aligned with long-term company goals
• Improved team collaboration by initiating regular strategy meetings
• Optimized inventory management, minimizing waste and reducing costs
• Generated reports detailing findings and recommendations
• Collected, arranged, and input information into database system
• Conducted regular reviews of operations and identified areas for improvement
• Created and managed project plans, timelines and budgets
• Maintained database systems to track and analyze operational data
• Gathered, organized and input information into digital database
• Devised and implemented processes and procedures to streamline operations
• Evaluated staff performance and provided coaching to address inefficiencies
• Educated staff on organizational mission and goals to help employees achieve success
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
• Helped meet changing demands by recommending improvements to business systems or procedures

• Build customized reports via CCL for Clinical, Supply Chain and Dispensing
• Perform data analysis using SQL, including ad-hoc reports
• Collaboration with Chief Information Technology Officer and Pharmacy Director on Regulatory and Clinical Needs
• Coordinating charge/credit capture with biosimilars through infusion billing services
• Increased customer satisfaction by addressing concerns promptly and offering professional advice on medications usage
• Assisted in implementation of pharmacy software upgrades, leading to improved workflow efficiency
• Optimized workflow processes within pharmacy, leading to increased efficiency and reduction in dispensing errors
• Managed drug and supply inventories
• Effectively prioritized tasks and organized workflow to increase efficiency
• Performed technical processes required to dispense medications to patients

• Administered covid and annual flu vaccines to student body of 37.000.
• Covid PCR and rapid testing using Binax and SOPHIA PCR device.
• Monitoring and evaluating patient response post vaccination and trained for emergent rescue situations in lieu of an adverse event.
• Responsible for updating student electronic health records updating immunizations.
• Maintained strict adherence to regulatory guidelines, ensuring pharmacy operations remained compliant at all times for vaccine handling and storage.
• Maintained strict adherence to regulatory guidelines, ensuring pharmacy operations remained compliant at all times

• Computerized order entry of written medication orders
• Evaluated patient medication history to assess compliance and spot issues such as doctor shopping or excessive usage
• Maintained perpetual inventory for controlled substances
• Establishing patient care relationship when providing consultation
• Reaffirming patient’s knowledge and understanding of how to take their medications by using teach-back method.

• Processing of discharge orders
• Providing patient consultation using teach-back method
• Prepared medication orders for infertility and pain control clinics.