Monica (Mona) Figueroa
Rise N' Shine Donuts and more
Tucson,AZ
27
years of professional experience
Reliable team player with a strong work ethic, proven ability to maintain workplace safety, and a focus on accuracy and efficiency in fast-paced environments. Demonstrates effective communication skills and adaptability, ready to contribute to a new team while delivering exceptional results. Seeking to leverage skills and experience to excel in the Desired Job Title role.
Work History
COUNTER PERSON
1 Year 11 Months- Provided accurate information regarding menu items, ingredients, and preparation methods.
- Prepared food orders according to instructions with speed and accuracy.
- Maintained cleanliness of the counter area by wiping down surfaces and restocking supplies.
WAREHOUSE ASSISTANT
1 Year 5 Months- Kept work area clean and organized at all times in accordance with company standards.
- Moved inventory into allocated spaces within warehouse.
- Organized and stocked inventory in the warehouse in accordance with company procedures.
STORE ASSOCIATE
1 Year 5 Months- Greeted customers and answered questions, assisting with needs and finding items.
- Demonstrated ability to work in a fast-paced environment while staying organized and attentive to detail.
- Built relationships with customers through friendly conversations about products or services offered at the store.
COFFEE ATTENDANT
- Maintained cleanliness of work area throughout shift and at end of shift.
- Greeted customers upon arrival at store location and provided them with assistance as needed.
BARISTA
8 Years 1 Month- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
SERVER
10 Years 4 Months- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Used good communication skills to reduce guest dissatisfaction.
- Memorized menu to help diners make informed meal choices.
- Exercised focus and concentration to keep track of tables and remember orders.
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
- Informed customers of daily specials.
- Prepared hot, cold and mixed drinks for patrons and chilled bottles of wine.
- Delivered exceptional customer service, ensuring satisfaction and repeat patronage.
Education
Certificate in Graphics Communications - Graphic Communications
High School Diploma
Skills
Excellent work ethic
Team player
Accuracy and efficiency
Workplace safety
Maintaining cleanliness
Effective communication
Timeline
COUNTER PERSON
Rise N' Shine Donuts and more
08.2024 - CurrentRead More
WAREHOUSE ASSISTANT
Biagi Brothers
01.2022 - 06.2023Read More
STORE ASSOCIATE
Goodwill Industries Southern Arizona
01.2022 - 06.2023Read More
COFFEE ATTENDANT
Pilot Flying J
05.2021 - 05.2021Read More
BARISTA
Quetzal
11.2009 - 12.2017Read More
SERVER
Nob Hill Grille
07.1999 - 11.2009Read More
The Art Center of Tucson
Certificate in Graphics Communications from Graphic Communications
Read More
Cholla High School
High School Diploma
Read More