Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Monica Fleming

Mahopac,NY

Summary

Dynamic and detail-oriented professional with extensive experience as a Secretary at Raven Car Rentals. Proven ability in optimizing communication efficiency. Skilled in file management and customer service, consistently delivering exceptional support and fostering a collaborative work environment. A fast learner dedicated to improving operational flow and team productivity.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle tasks effectively and efficiently. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Organized and dependable candidate successful at managing priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Secretary/ Field Assistant

Royal Homes Pros
07.2023 - Current
  • Assisted in managing correspondence, ensuring timely communication between departments.
  • Organized and scheduled meetings, optimizing team availability and productivity.
  • Maintained accurate filing systems, enhancing document retrieval efficiency.
  • Implemented office supply inventory tracking, reducing shortages and improving operational flow.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Secretary

Raven Car Rentals
04.2021 - 06.2023
  • Managed correspondence and communication with clients
  • Organized and maintained filing systems to ensure easy access to information.
  • Scheduled meetings and appointments, optimizing time management for executives.
  • Managed executive calendars, scheduling meetings and coordinating travel arrangements.
  • Organized and prioritized incoming requests, enhancing workflow efficiency for executives.
  • Handled confidential information in professional manner.

Education

Carmel High School
Carmel, NY

Skills

  • Customer service
  • Verbal and written communication
  • Organization
  • Keyboarding skills
  • File management
  • Multi-line phone systems
  • Phone etiquette
  • Task prioritization
  • Fast learner
  • Critical thinking

Timeline

Secretary/ Field Assistant

Royal Homes Pros
07.2023 - Current

Secretary

Raven Car Rentals
04.2021 - 06.2023

Carmel High School

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Monica Fleming