Monica Flores
Bergholz,OH
Summary
Dedicated professional with knowledge of service delivery and proven multitasking. Three years of outstanding performance and results in the U.S Military. Driven and motivated to help organizations thrive. Skilled in prioritizing and completing task independently. Eager to always learn new job positions and able to grasp new concepts.
Overview
3
3
years of professional experience
Work History
Battalion Commander Adjutant
United States Army - 11TH Air Defense Artillery
El Paso , TX
08.2021 - Current
- Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
- Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
- Inspected vehicles weekly for signs of maintenance needs or general professionalism.
- Coordinated, scheduled, and maintained team resources to achieve top levels of operational readiness.
- Exercised strong communication skills on daily and weekly basis; internally and externally
- Assistant to Lieutenant Colonel and unit public affair rep.
- Created flyers to increase awareness about battalion resources.
Enhanced Early Warning System Operator
United States Army - 11TH Air Defense Artillery
El Paso, TX
02.2020 - 08.2021
- Leveraged first-level troubleshoot job
- Monitored system to support efficient operation.
- Troubleshot system stoppages and determined best course of action to maintain system up-time.
- Quickly shut down equipment in emergency situations following protocols.
- Worked in Tactical Control Station monitoring tactical planner workstation
- Be vigilant of any incoming enemy air attack
- Pulled 24 hour on and off shifts to increase safety on perimeter
Orderly Room Clerk
United States Army, 11th ADA Artillery
El Paso , TX
10.2019 - 02.2020
- Promoted customer loyalty by delivering friendly service and knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence
- Interacted with customers by phone, email or in-person to provide information.
- Created reports to automate records and file systems.
- Logged and filed classified documents.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency for our supervisors.
Education
Bachelor of Science in Nursing - Nursing
Kent State University
Kent, OH05.2025
Military -
The U.S Army Basic Training & Advanced Individual
Fort Sill, OK08.2019
Skills
- Active Listening
- Data Entry and Maintenance
- Understanding Customer Needs
- Microsoft Office
- Customer Service and Assistance
- Deadline- oriented
- Multitask
- Calm and Professional Under Pressure
- Strategic Planning
- Administration and Reporting
- Managing Vehicles
AWARDS
Army Achievement Medal
I was honored with 5 AAM’s in the course of 3 years in the military for distinguishing myself by meritorious service and achievement.
Army Commendation Medal
Received this medal for my heroism, meritorious achievement and meritorious service after the completion of a year deployment rotation.
Languages
Spanish
Native or Bilingual
Timeline
Battalion Commander Adjutant
United States Army - 11TH Air Defense Artillery
08.2021 - Current
Enhanced Early Warning System Operator
United States Army - 11TH Air Defense Artillery
02.2020 - 08.2021
Orderly Room Clerk
United States Army, 11th ADA Artillery
10.2019 - 02.2020
Bachelor of Science in Nursing - Nursing
Kent State University
Military -
The U.S Army Basic Training & Advanced Individual
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