Monica Flores
McMinnville,OR
Summary
As a child of immigrants I grew up translating for my parents. I would be their interpreter for my own school meetings, help schedule their appointments, advocate for my families needs, be their own personal secretary. Due to this experience I wish to enter a field in which i could use my bilingual skills to help other families.
Overview
5
5
years of professional experience
Work History
Shift Leader
Carl's Jr
McMinnville, OR
08.2019 - Current
- Managed money, such as counting tills, deposits, paid outs, and refunds.
- Documenting sales details, drive-thru times, and other miscellaneous accounts on Office Excel.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Maintained an organized work environment by delegating tasks to staff as needed.
Education
High School Diploma -
Mcminnville High School
Mcminnville, OR06-2021
Skills
- Bilingual
- Customer Service Management
- Cash Handling
- Operations Support
- Positive Attitude
- Production Reporting
- Policy Enforcement
- Tech-Savvy
Languages
Spanish
Native/ Bilingual
Timeline
Shift Leader
Carl's Jr
08.2019 - Current
High School Diploma -
Mcminnville High School
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