Monica Flores

• Applied highlights, lowlights or other coloring techniques.
• Trimmed and styled hair for weddings and special occasions.
• Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
• Shampooed, conditioned and styled hair.
• Tracked inventory of supplies used for styling services.
• Updated and maintained customer information records and beauty services provided.
• Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
• Recommended hair styles to compliment clients' facial features and coloring.
• Responded to customer inquiries by phone, email, and in person.
• Advised clients on how to maintain their haircuts between visits.
• Upsold additional services to increase sales volume.
• Pursued continuing education and training to stay up to date with new trends and techniques.
• Managed cash register transactions.

. Registered and checked out patients

. Verified and entered patient demographics.

. Verified insurances.

. Collected copayments and collected on balances.

. Set up payment plans.

. Schedule surgeries and injections procedures.

. Answered incoming calls, made outgoing calls to confirm upcoming appointments.

. General office duties.

. Worked on multiple screens with multiple software programs.

. Maintained inventory supplies.

• Registration of patients. Entered correct demographics. Prepared discharge paperwork.
• Collected copayments and collected on past balances.
• Managed and kept up-to-date electrical medical records.
• Organized and sent referrals in a timely manner.
• Organized paperwork to transfer patients out for further care.
• Greeted visitors and patients, also maintained reception area.
• Very verified insurance.
• Answered incoming calls, transferred to correct departments.
• Navigated multiple screens with multiple software to complete registration and check out.
• Maintained inventory of supplies.