Monica Flores
New Braunfels
Summary
I am a self-motivated Production Technician who follows safety practices, policies and procedures to consistently drive safe job performance. Disassembles, overhauls and rebuilds equipment with minimal supervision. Working knowledge of machine mechanics and troubleshooting and continuously learns new technologies.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
28
28
years of professional experience
Work History
Production Technician
Caterpillar
02.2021 - Current
- Promptly documented and reported all defective equipment and hazardous conditions.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Aided in setting up and breaking down production equipment and stages to help prepare production area for filming and properly store equipment after use.
- Executed continuous improvement initiatives to streamline production processes.
- Trained and supervised production personnel to properly use production equipment and apply best practices.
- Maintained accurate production records to track progress, identify areas for improvement and meet regulatory requirements.
- Developed and enhanced personnel work instructions to clear up confusion and boost performance.
Newspaper Carrier
San Antonio Express-News
02.2017 - 02.2021
- Delivered newspapers and flyers to about 800-1,000 homes daily.
- Planned daily rounds and determined most efficient way to distribute newspapers.
- Assembled and bagged newspapers prior to delivery.
- Collaborated with team members to improve paper sorting and delivery speed.
- Secured papers on delivery vehicles to limit losses and damages.
- Advised customers on changes to delivery, cancellation and subscription policies.
- Drove safely and legally for professional, responsible delivery services.
Restaurant Hostess
Kettle Restaurant
02.1997 - 02.2020
- Collected information from arriving customers to seat groups or place them on waitlist.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Took reservations and to-go orders by phone and informed of accurate wait times.
FID Processor
Walmart
02.2006 - 02.2018
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Assisted in receiving, stocking and distribution of merchandise.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Assembled pallets and crates for secure transportation of materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
Assistant Store Manager
Dollar Tree
02.2001 - 02.2006
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
High School Diploma -
New Braunfels High School
New Braunfels, TX06-2002
Skills
- GMP implementation
- Testing and troubleshooting
- Automation management
- Machine operation
- Assembly line experience
- Material handling equipment
- Equipment inspection
- Continuous improvement
Languages
Spanish
Native or Bilingual
Timeline
Production Technician
Caterpillar
02.2021 - Current
Newspaper Carrier
San Antonio Express-News
02.2017 - 02.2021
FID Processor
Walmart
02.2006 - 02.2018
Assistant Store Manager
Dollar Tree
02.2001 - 02.2006
Restaurant Hostess
Kettle Restaurant
02.1997 - 02.2020
High School Diploma -
New Braunfels High School
Similar Profiles
Christopher PopeChristopher Pope
Assembler II at CaterpillarAssembler II at Caterpillar
Amber EricksonAmber Erickson
Quality Engineer at CaterpillarQuality Engineer at Caterpillar
Jason CardonaJason Cardona
Welder at CaterpillarWelder at Caterpillar