Monica Flores

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

• San Antonio School District, San Antonio, Texas, Teacher’s Aide, 11/01/00, 05/01/01, As a teacher’s aide my duties included clerical duties for the teacher to include duplicating, laminating, filing, checking papers, maintaining files and preparing reports. Other duties were to assist the teacher with field trips, or other special activities. Assist the students with behavioral and management needs. Performed other duties as needed.
• Bexar County, San Antonio, Texas, Detention Officer, 05/01/01, 10/01/04, As a detention officer with Bexar County my duties included, directing inmates into processing center, searches of individuals and jail to locate weapons or contraband, observe and monitor inmates to detect problems and disputes. Supervise, instruct and direct inmates performing internal work assignments. Maintain and update records, log books, and periodic reports of jail and inmate activities. Escort inmates to hospitals and or dialysis when needed.
• Police Communication, San Antonio, Texas, Call Taker, 11/01/22, 02/01/23, As a 911 call taker I was responsible for answering non-emergency and 911 emergency calls, and text to assist residents in obtaining emergency services. Work involves the operation of telephone equipment and computer terminals in the Police Department.

• United States Air Force, Aviano, Italy, Service Specialist, 11/24/98, 05/30/01, I am a team supervisor in the Air Force. The services department consists of supervision of all recreational, dining facilities and lodging departments on the installation. My duties included the handling of currency, managing the daily operation of recreational facilities and assisting in the dining facilities when necessary.
• United States Army National Guard, Balad, Iraq, Logistics Technician, 02/13/06, 07/22/07, Performed duties involving request, receipt, storage, issue, accountability and preservation of individual, organizational, installation and expendable supplies and equipment. Inspected, inventoried, loaded, unloaded, segregated, stored, delivered and turned-in organizational and installation supplies and equipment. Developed a working knowledge of equipment, machinery, tools, materials and other items by disassembly, cleaning, reassembly, segregating, hand sorting, classifying, storing, and by the disposition of materials, parts, equipment and tools. Assumed responsibility for all property issued to the unit in accordance with applicable regulations. I also prepared and submitted notice of delegation of authority forms (DA Form 1687) to United States USP&FO to set up requisition, receipt and turn-in authorizations for all subsistence supplies. Managed the requisition and consumption of meals for 450 personnel by menu planning and using the meal service schedule. Maintained expendable/durable document register for all requisitions and turn-ins. Safeguarded and inventoried rations by ensuring supplies were stored at the proper temperature and maintaining the dry stock and canned goods for future meal preparation. Maintained one week of operational rations in the form of meals ready to eat (MRE) or tailored operational training meal (TOTM). Contracted commercial procurement of food from grocery stores and contracted catered meals from local restaurants when necessary. Maintained cash control sheets and money collected from the sale of a military meal, annually reported sales and turned-in all money to United States Property and Fiscal Office (USPFO). Maintained records and service contracts on dining facility equipment. Contracted the repair of refrigerators, freezers, ice machines, ranges, ovens and dishwashers when necessary and replaced equipment when needed. On active military installations requisitioned use of dining facility through troop issue subsistence activity (TISA) by calculating the number of meals required for different training exercises and requisitioned refrigerated trucks for storage of bulk ice.
• United States Army National Guard, Houston, Texas, Food Service Specialist (First Cook), 04/09/08, 2015, Supervision of all personnel in the section. Daily duties consisted of preparation and coordination of daily operation. Inventory control and accountability of all necessary products, equipment and personnel.
• Department of Defense, Tools and Parts Attendant, Houston, Texas, 02/28/08, 2011, Processing of data to include; daily interface, backup, completion of AMASS on a monthly basis and creating and updating work orders. Job also consists of inventory of tools and parts. When necessary, we are authorized to order parts that are not in stock and fund them thru the military system called IMAP.
• Department of Defense, Production Controller, Houston, Texas, 10/01/12, 2015, Performed maintenance production management, to achieve or maintain desired production levels, to serve as an equipment readiness expert for units supported by the facility, and to provide technical guidance and oversight to a lower-graded Production Controller. Established plans and schedules for maintenance and repair, using multiple process production methods and procedures for variety of vehicles and equipment such as combat vehicles, heavy-duty engineering and mobile equipment, tracked vehicles, towed and self-propelled artillery, communications and electronic equipment guided missile systems, and small arms. Ensured Modified Table of Organization and Equipment (MTO&E) or Table of Distribution (TDA) and Allowances reportable Line-Item Number (LIN) are properly managed, reported and accounted for with the respect to readiness reports, property accountability reports, and system management. Analyze repair methods and developed control procedures and policies to assure accomplishment of programs to meet priorities and deadlines established by higher authority or support activities. Ensured that unit Class 9 (CL IX) accounts are funded, budgeted, and executed to maximize readiness. Programs workload, shop space, and available personnel on a short and long-term basis. Supervision of planning, estimating, scheduling, and expediting the use of labor, machines, and materials in specific manufacturing operations that employ mechanical or automated production systems and methods in the fabrication, rebuilding, overhaul, refurbishing, or repair of any type of Government-owned, controlled, or operated equipment, systems, facilities, and supplies.