Daniel Morrison
Sun Valley,NV
Summary
Proven to enhance organizational growth and customer satisfaction at Winco Foods, I bring a blend of Microsoft Excel expertise and a team player attitude. Achieved significant improvements in retail operations and staff training, demonstrating reliability and a strong work ethic. My approach has consistently driven positive outcomes, making me a valuable asset to any team.
Overview
5
5
years of professional experience
Work History
Fresh Foods Clerk
Winco Foods
06.2023 - 05.2024
- Assisted customers with product selection, offering knowledgeable meal planning and preparation recommendations.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged, and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Contributed to a clean and safe shopping environment, performed regular sanitation of the checkout area
- Worked with floor team and managers to meet a wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
Cart Clerk
Winco Foods
01.2023 - 06.2023
- Coordinated and collected carts from parking lots, lawn and inside store.
- Collected and transported carts and flatbeds back to cart room.
- Provided support during inclement weather conditions by quickly clearing snow or ice from cart areas, ensuring customer safety.
- Assisted with customer needs by providing back-up cashier services and carrying out purchases to vehicles.
- Enhanced customer satisfaction by efficiently gathering shopping carts and returning them to their designated areas.
- Received recognition for exemplary customer service, demonstrating professionalism and courtesy in all interactions.
- Supported cashiers by promptly providing additional carts during busy periods, reducing wait times at registers.
- Proactively reported any damaged or malfunctioning equipment to management, contributing to a safe shopping atmosphere.
- Ensured availability of carts for customers by consistently monitoring supply levels throughout the day.
- Assisted customers with loading purchases into their vehicles, fostering a positive shopping experience.
- Upheld company''s commitment to sustainability by properly disposing of plastic bags and other waste materials in designated recycling containers.
- Maintained inventory of bagging supplies at checkout stations, replenishing as needed to keep operations running smoothly.
- Streamlined the cart retrieval process with meticulous attention to detail, ensuring a well-organized store entrance.
- Reduced cart-related accidents by regularly inspecting and maintaining all equipment for safety and cleanliness.
- Exemplified strong work ethic through punctuality and adherence to company policies and procedures.
- Collaborated with other store associates to maintain a clean and hazard-free environment for shoppers.
- Employed time management skills to effectively juggle multiple tasks, such as retrieving carts and assisting with store maintenance needs.
- Contributed to store''s overall cleanliness by removing debris from cart areas and parking lots daily.
- Cleared parking lot of litter and foreign debris.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Collected carts left in parking areas and returned to retail stores.
- Offered carts to patrons.
- Removed broken and unserviceable carts from inventory for repair.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Helped train new employees in safe practices and warehouse procedures.
Maintenance Clerk
Winco Foods
07.2022 - 01.2023
- Implemented energy-saving initiatives through monitoring utility usage patterns and identifying areas for potential reductions in consumption.
- Provided critical support during emergencies such as power outages or natural disasters, working closely with colleagues to restore normalcy as quickly as possible.
- Minimized disruption to ongoing operations during scheduled or emergency repairs by efficiently coordinating with relevant parties.
- Ensured efficient workflow by coordinating with maintenance technicians on job assignments and schedules.
- Assisted in reducing downtime by organizing and maintaining a comprehensive inventory of spare parts.
- Increased overall productivity by effectively prioritizing maintenance tasks based on urgency and resources available.
- Fostered a culture of continuous improvement by encouraging feedback from maintenance team members, leading to the implementation of process enhancements that improved overall efficiency.
- Contributed to workplace safety by ensuring the proper disposal of hazardous materials and adhering to OSHA regulations.
- Improved equipment reliability by conducting regular maintenance checks and promptly addressing issues.
- Contributed to cost savings initiatives by researching alternative suppliers for parts procurement without compromising quality.
- Ensured compliance with local building codes and industry standards through diligent documentation management systems.
- Collaborated with other department leaders in developing strategies for continuous improvement in facility operations.
- Promoted equipment longevity by overseeing routine inspections, calibration, and testing procedures.
- Enhanced communication between departments by serving as liaison between management and maintenance personnel.
- Maintained accurate records of all maintenance activities, facilitating timely follow-ups and preventive measures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Supported staff on special assignments and ad hoc projects.
Bartender/Barback
Gold Dust West-Carson City
11.2021 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Lead Sales Associate
Dollar General
07.2019 - 03.2021
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
- Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
- Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained current knowledge of evolving changes in marketplace.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Stayed current on company offerings and industry trends.
- Presented professional image consistent with company's brand values.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to event marketing, sales and brand promotion.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Developed, maintained and utilized diverse client base.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Recorded accurate and efficient records in customer database.
- Consulted with businesses to supply accurate product and service information.
Education
Associate of Arts - Auto Mechanics
Western Nevada College
Carson City, NV08-2020
High School Diploma -
Silver State Charter High School
Carson City, NV01-2019
Skills
- Organizational growth
- Reliability and punctuality
- Strong multitasking
- Retail store operations
- Maintaining cleanliness
- Stocking shelves
- Highly reliable
- Opening and closing procedures
- Team player attitude
- Goal oriented
- Clear and effective communication
- Cash handling proficiency
- Strong work ethic
- Microsoft Excel expertise
- Quick learner
- Outgoing personality
- Staff training and development
Timeline
Fresh Foods Clerk
Winco Foods
06.2023 - 05.2024
Cart Clerk
Winco Foods
01.2023 - 06.2023
Maintenance Clerk
Winco Foods
07.2022 - 01.2023
Bartender/Barback
Gold Dust West-Carson City
11.2021 - 03.2022
Lead Sales Associate
Dollar General
07.2019 - 03.2021
Associate of Arts - Auto Mechanics
Western Nevada College
High School Diploma -
Silver State Charter High School
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