Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Awards
Personal Information
Timeline
Generic

MONICA FOWLER

Summary

An accountable, analytical and self-directed medical professional with over 12 years of rewarding experience in various health care and outpatient facilities. Recently acquired Pharmacy Technician Certification with an exemplary record of streamlining and expediting prescription-filling processes, including preparing, stocking and distributing medication, enabling pharmacists to prioritize the health concerns of their patients. Adept at managing inventory, answering patient inquiries, placing orders, updating records, writing reports, and adhering to safety regulations. Superior communication, technological and organizational skills.

Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Northwell Health
01.2019 - 01.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Conducted routine checks of pharmaceutical stocks to maintain quality control.

Nurse Assistant

NORTHWELL HEALTH
01.2009 - 02.2019
  • Transported blood components to the unit for nurse to administer blood transfusions and infusions to patients
  • Ensured accurate patient information i.e
  • Name, date or birth, medical record number, expiration dates of medication and storage of components in refrigerator
  • Trained and mentored new staff of quality control procedures
  • Followed infection control procedures to prevent and reduce negative health risks
  • Assessed vital signs, such as the electrocardiogram and accu-checks
  • Provided patients and families members with instructions on post-discharge care, as well as daily activities to enhance quality of life

Pharmacy Technician

CVS
01.2018 - 01.2019
  • Collaborate with pharmacists to facilitate smooth transition and dissemination of information related to patients' prescriptions, dosages, contraindications, etc
  • Work at each station, i.e
  • Drop off, Pick Up, and Production in retail pharmacy settings
  • Receive and process prescriptions as they are brought into the pharmacy, translating medical terminology to ensure safe and accurate administration & billing insurance
  • Update patients' insurance and personal information; applying manufacturers coupons for additional savings on medications
  • Adhere to the computer generated system (RXConnect) to fulfill promised time to prepare medication for pickup
  • Print labels, obtain correct medications, dosages and NDC numbers for prescriptions
  • Calculate days and supply by using household measurements as well as counting medications to meet the proper dosage according to doctor's prescription
  • Verify customer name, date or birth and address before releasing medications
  • Return medications that have not been picked up by customers to stock area, scanning and printing labels to all medications that apply, into the computer system
  • Receive, unload and replenish medications brought in by wholesalers; rotating stock, placing new medication in the back of the shelves and older medications in the front
  • Adhere to Federal regulated operating procedures, ensuring medications are stored at the right temperature, 36-46 degrees Fahrenheit (2-8 degree Celsius)
  • Provide outstanding customer service at the counter and over the phone to all patrons

Classroom Assistant

UNITED CEREBRAL PALSY
01.2007 - 01.2009
  • Aided consumer individually or in small groups, reinforcing material taught by the teacher.
  • Enhanced consumer comprehension by utilizing visual aids and hands-on activities in the classroom.
  • Transferred patients to receive medications from the nurse as scheduled throughout the day.

Certified Home Health Aide

PARTNERS IN CARE
01.2005 - 01.2006
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Provided companionship reducing feelings loneliness isolation improving patient''s overall emotional wellbeing.
  • Promoted patient mobility by assisting with exercises and ambulation, reducing the risk of injury or complications from prolonged immobility.
  • Performed light housekeeping tasks for patients, creating a clean and comfortable living environment conducive to healing.

Education

GED -

Wilson Technological Center
Dix Hills, NY
04-2004

Skills

  • Advanced Technological Skills
  • Complex Problem-Solving
  • Cross-Functional Collaboration
  • Database Management
  • Documentation & Reporting
  • High-Quality Customer Service
  • HIPAA Compliance
  • Inventory Management
  • Medical and Pharmaceutical Terminology
  • OSHA Regulations
  • Quality Assurance
  • Regulatory Compliance
  • Relationship & Rapport Building
  • Solid Math & Computing Skills
  • Superior Verbal & Written Skills
  • Time-Management & Prioritization
  • Problem-solving skills
  • Pharmaceutical calculations
  • Pharmacy law compliance

Certification

  • PTCB Certified Pharmacy Technician
  • American Heart Association, Heart Saver, CPR & AED Certified

Affiliations

Northwell Health: Safe Patient Handling Committee & Safe Patient Handling Trainer

Awards

Northwell Health Certificate in Recognition of Service Quality Excellence & Positive Attitude

Personal Information

Gender: F

Timeline

Pharmacy Technician

Northwell Health
01.2019 - 01.2023

Pharmacy Technician

CVS
01.2018 - 01.2019

Nurse Assistant

NORTHWELL HEALTH
01.2009 - 02.2019

Classroom Assistant

UNITED CEREBRAL PALSY
01.2007 - 01.2009

Certified Home Health Aide

PARTNERS IN CARE
01.2005 - 01.2006

GED -

Wilson Technological Center
MONICA FOWLER