Monica Garay
Tucson,AZ
Summary
Assistant Manager at Los Betos Mexican Food with proven expertise in inventory management and team leadership. Enhanced operational efficiency through strategic scheduling and training, resulting in overall improved employee performance. Skilled in problem-solving and cash handling, ensuring accurate financial reporting and a superior customer experience.
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
Los Betos Mexican Food
01.2024 - 06.2025
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Enhanced employee performance through regular feedback and training sessions.
- Coordinated scheduling and staffing to meet peak demand periods effectively.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Internship Student
UNID University
09.2023 - 03.2024
- Assisted in developing and implementing student engagement initiatives to enhance participation.
- Conducted research to support program development, analyzing feedback for continuous improvement.
- Collaborated with faculty to coordinate events, ensuring seamless execution and participant satisfaction.
- Supported administrative tasks, including data entry and maintaining accurate records for online curriculum development.
- Analyzed problems and worked with teams to develop solutions.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
Social Service Volunteer
Fundacion LAZOS
01.2023 - 06.2023
- Engaged with participants to promote awareness of available services and programs.
- Facilitated training sessions for new volunteers, ensuring understanding of organizational goals.
- Raised funds through grant writing efforts which resulted in additional resources for program expansion.
- Designed promotional materials like flyers or posters that effectively communicated the mission of our organization.
- Assisted in event planning and execution, resulting in successful fundraisers and increased donations.
- Oversaw the maintenance of detailed records tracking volunteer hours worked as well as accomplishments achieved.
Counter Sales Representative
Macy's Department Store
2017 - 2018
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate sales reporting.
- Maintained merchandise displays to ensure visual appeal and adherence to company standards.
- Educated customers on promotional offers, driving engagement and increasing sales opportunities.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Welcomed customers and offered immediate assistance in line with business policies.
Education
High School Diploma -
St. Augustine's Catholic High School
Tucson, AZ05-2007
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Employee scheduling
- Recruiting and interviewing
- Policy enforcement
- Orientation and training
- Project management
- Business administration
- Schedule oversight
Languages
Spanish
Native or Bilingual
French
Limited Working
Interests
- Documenting and sharing travel experiences
- Historical Exploration
- Adventure Travel
- Backpacking and Hiking
- Road Trips
- Yoga
- Mindfulness Practices
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
- Hiking
- Volunteering
- Avid Reader
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- I like looking at the stars and learning about constellations
- Reading
- Fashion and Style
- Personal Development and Self-Improvement
- Strategy Games
Timeline
Assistant Manager
Los Betos Mexican Food
01.2024 - 06.2025
Internship Student
UNID University
09.2023 - 03.2024
Social Service Volunteer
Fundacion LAZOS
01.2023 - 06.2023
Counter Sales Representative
Macy's Department Store
2017 - 2018
High School Diploma -
St. Augustine's Catholic High School