Monica Garcia
Hanford,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
24
24
years of professional experience
Work History
Food Service/Dietary Aide
Adventist Health Hanford
10.2021 - Current
- Worked in Diet Office, took orders and put in all patients order on CBORD. Along with diet changes and supplements
- Dishwasher, Pots and Pans
- Pantry: snacks and prepped any desserts, fruit sandwiches for tray-line and Cafe
- Set up trays and delivered trays to all patients
- Offered alternative menu choices to meet diet prescription guidelines while enabling clients to receive optimal food preferences.
Men's and Stockroom Coordinator
Marshall's
10.2007 - 07.2011
- Informed upper management or department heads of items loaded or problems encountered.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
- Complied with cash handling procedures to meet regional cashier variance policy.
Dietary Aide
Hanford Nursing & Rehabilitation Center
02.2006 - 10.2007
- Served specific meals to patients with special dietary needs.
- Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
- Stocked food and other supplies for main kitchen and units as needed.
- Assisted staff in preparing food for individuals as assigned.
Shift Leader
Wendy's
04.2002 - 04.2007
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised, motivated and led employees to maintain productivity and customer service levels.
- Resolved customer complaints and reported issues to senior management.
- Arrived at 8 am to set up kitchen and begin food prep.
- Operated cash register, collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Food Handler
Burger King
02.2000 - 04.2002
- Maintained organized, clean and sanitized work areas to meet company and regulatory requirements.
- Satisfied customers by quickly and accurately handling and preparing orders.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Opened kitchen each shift by preparing ingredients, equipment and workstations to meet day's needs.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Re-stocked, organized and arranged service and food stations.
Education
Associate of Arts - American Sign Language (ASL)
College of The Sequoias
Visalia, CAAssociate of Science - Early Childhood Education
College of The Sequoias
Visalia, CA05.2021
Associate of Science - Child Development
College of The Sequoias
Visalia, CA05.2020
GED -
Tulare Adult School
Tulare, CA07.2016
Skills
- Highly organized, detail oriented
- Great time management, sense of urgency
- Takes initiative
- Adapts to changes quickly
- Effective and attentive speaking and listening
- People skills
- Friendly, positive attitude
Timeline
Food Service/Dietary Aide
Adventist Health Hanford
10.2021 - Current
Men's and Stockroom Coordinator
Marshall's
10.2007 - 07.2011
Dietary Aide
Hanford Nursing & Rehabilitation Center
02.2006 - 10.2007
Shift Leader
Wendy's
04.2002 - 04.2007
Food Handler
Burger King
02.2000 - 04.2002
Associate of Arts - American Sign Language (ASL)
College of The Sequoias
Associate of Science - Early Childhood Education
College of The Sequoias
Associate of Science - Child Development
College of The Sequoias
GED -
Tulare Adult School