Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monica Garzon

Altamonte Springs,FL

Summary

Professional with a strong background in community management, known for delivering great results through team collaboration. I am adept at managing resident relations, keeping delinquency low, submitting reports on time, and ensuring I play my part to receive top scores in audits. Reliable and adaptable, skilled in conflict resolution, property management software, and fostering positive community environments. I am consistently focused on achieving goals and meeting the evolving needs of our community.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Community Manager

Brickstone Maitland Summit
10.2023 - Current
  • - Address resident issues, coordinate apartment transfers, and process roommate changes
  • - Approve/deny rental applications, audit resident files, and ensure lease compliance
  • - Assist with monthly financial closeout, rent roll, and reporting
  • - Deposit Accounting
  • - Handle eviction cases including court proceedings
  • - Assist in managing lease agreements, ensuring compliance with property regulations and policies
  • - Coordinate resident events to enhance community engagement and build positive relationships
  • - Maintain delinquency under .5% and earn "elite" monthly performance scores on our scorecards

Leasing Consultant

Harbortown & Brickstone Maitland Summit
08.2021 - 10.2023
  • - Conducted apartment tours and maintained high occupancy
  • - Hosted engaging resident events
  • - Resolved applicant and resident disputes with professionalism and fairness
  • - Awarded the Leasing Star Award for top performance in the region

Lead Bartender & Supervisor

Interlachen Country Club
01.2015 - 01.2020
  • - Promoted from server to lead bartender and supervisor of the pool kitchen & bar
  • - Managed daily operations, scheduling, and payroll for food and beverage staff
  • - Delivered top-tier and personalized member service while resolving escalated issues
  • - Oversaw inventory control, reporting, and seasonal event planning
  • Managed inventory control, optimizing stock levels and reducing waste through efficient ordering practices

Education

Associate of Arts (AA) -

Seminole State College
Sanford, FL

Skills

  • Technical Skills: Yardi RealPage CRM SightPlan Leonardo
  • Resident relations
  • Tenant and eviction laws
  • Administrative support
  • Adaptability and flexibility
  • Payment processing
  • Conflict management
  • Meticulous and detail-oriented
  • NAA lease compliance
  • Property management

Certification

Fair Housing Certified

Timeline

Assistant Community Manager

Brickstone Maitland Summit
10.2023 - Current

Leasing Consultant

Harbortown & Brickstone Maitland Summit
08.2021 - 10.2023

Lead Bartender & Supervisor

Interlachen Country Club
01.2015 - 01.2020

Associate of Arts (AA) -

Seminole State College

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