Monica Gedris
Chicago,IL
Summary
Results-driven learning and development professional with a proven track record of leading successful learning initiatives and fostering talent development. Determined to effectively translate and implement the organizational learning strategy, ensuring seamless integration and alignment with broader organizational objectives. Experienced servant leader with a focus on transforming teams to operate efficiently and effectively. Deeply passionate about innovation, creative thinking, and pushing the boundaries of instructional design and training to elevate them to new heights.
Overview
18
18
years of professional experience
Work History
Senior Manager, Tax Learning Leader
Baker Tilly
04.2023 - Current
- Managed a $4+ million curriculum portfolio and delivered training events to over 2,000 attendees
- Collaborated directly with Tax Leadership to align learning needs with organizational goals
- Led a team of managers and specialists responsible for managing, creating, and delivering tax learning events and programs
- Managed vendors and internal faculty to design, develop, and implement programs as needed, including selecting, monitoring, and assessing instructor effectiveness
- Collect and analyzed quantitative and qualitative feedback from participants, performance counselors, and other stakeholders, plus evaluated current trends and needs of the firm to revise programs appropriately
- Managed and administered Workday LMS to deliver and track learning programs across the organization
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Senior Manager, Training
Relativity
04.2019 - 04.2023
- Led and developed a team of high performing leaders and individual contributors including instructional designers and trainers that created and delivered technical in-person, e-learning, and on demand content for Relativity customers
- Defined and executed strategy for training curriculums for a variety of customer segments
- Spearheaded the creation of a train-the-trainer program for customers
- Partnered with Certification and Documentation teams to align our training strategy to create a best-in class training experience that delivers training, certification, and documentation together
- Created new hire onboarding paths for the Instructional Design and Trainer teams
Manager, Training
Relativity
12.2015 - 03.2019
- Led and developed a team of instructional designers and trainers that created and delivered technical in-person, e-learning, and on demand content for Relativity
- Established and implemented new trainer department and strategy to support growing business needs
- Developed new processes for faster delivery of training materials for client distribution
- Created new career paths, competencies, and opportunities for direct reports
Manager, Learning & Development
Health Care Service Corporation (Blue Cross/Blue Shield)
05.2015 - 12.2015
- Focused on onboarding and building teams to effectively support our internal customers and the health care members
- Led training solution support for Vantage system enhancement releases
- Created learning strategies to align L&D support with corporate and multi-divisional performance incentive goals
- Managed and developed a team of Instructional Designers to execute strategic learning priorities for various Internal Operations and Enterprise customers
Senior Learning & Development Consultant
Health Care Service Corporation (Blue Cross/Blue Shield)
05.2011 - 05.2015
- Provided consultation to multiple areas of the business (call center/sales, project management, HR, IT) to develop training design strategy, develop custom learning solutions and provide project management for training implementation
- Successfully created an internal consultative skill development program deployed to over 400 employees; participants showed an overall 28% increase in confidence
- Led a team of internal employees to create a New Hire Onboarding web portal
- Developed a new platform for delivering soft skill training for support staff employees
- Coached and mentored new hires to assimilate to the company culture and to become a successful internal consultant
Technical Trainer
General Growth Properties
05.2007 - 05.2011
- Technical software trainer for the computer program, Constructware
- Developed training curriculum using ADDIE, instructor led training, evaluation, and software support
- Led technical training initiatives for over 500 internal and external project managers, contractors, and consultants
- Appointed Project Manager to implement Shopping Line to over 200 malls
Education
Master of Arts - Educating Adults
DePaul University
Bachelor of Arts - Elementary Education
University of Illinois at Chicago
Business Edge Management Certificate -
Loyola University
Certificates in Leadership Training - Educating Adults
DePaul University
Skills
- Results-Driven Leadership
- Team Leadership
- Strategic Stakeholder Interaction
- Budget Management and Resource Allocation
- Analytical Decision-Making
- Successful Onboarding and Enablement Programs
- Customer Education
- Team Building
- Adult Learning Principles
- Change Management
- Process Improvements
- Innovative Learning Solutions
- Strategic planning
Languages
Polish
Native or Bilingual
Timeline
Senior Manager, Tax Learning Leader
Baker Tilly
04.2023 - Current
Senior Manager, Training
Relativity
04.2019 - 04.2023
Manager, Training
Relativity
12.2015 - 03.2019
Manager, Learning & Development
Health Care Service Corporation (Blue Cross/Blue Shield)
05.2015 - 12.2015
Senior Learning & Development Consultant
Health Care Service Corporation (Blue Cross/Blue Shield)
05.2011 - 05.2015
Technical Trainer
General Growth Properties
05.2007 - 05.2011
Bachelor of Arts - Elementary Education
University of Illinois at Chicago
Business Edge Management Certificate -
Loyola University
Certificates in Leadership Training - Educating Adults
DePaul University
Master of Arts - Educating Adults
DePaul University
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