Summary
Overview
Work History
Education
Skills
Timeline
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Monica Gielczewski

Twentynine Palms,CA

Summary

Hardworking employee enthusiastic about learning new fields. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

8
8
years of professional experience

Work History

88M Motor Transport Operator

Army Reserve
12.2022 - Current
  • Maximized load safety by balancing, securing, and weighing products.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Sales Associate

Zales The Diamond Store
09.2021 - Current
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Maintained current knowledge of evolving changes in marketplace.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

88M Motor Transport Operator

National Guard
06.2020 - 12.2022
  • Maximized load safety by balancing, securing, and weighing products.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Completed preventive maintenance checks and basic repairs to vehicles.

Motor Transport Operator

United States Marine Corps
01.2017 - 06.2020
  • Reported defects, damage and accidents to proper personnel.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Removed and unloaded packages from tactical trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Managed loading, unloading and safety of all personnel, cargo and equipment.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected vehicles and completed daily maintenance actions.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Maintained proficiency in tactical planning options and convoy defense techniques.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Education

Bachelors Of Science - Business Administration And Management

Colorado Technical University
Colorado Springs, CO

Skills

  • Order Picking and Processing
  • Vehicle Systems
  • Planning Abilities
  • Vehicle Inspection
  • GPS and Route Planning
  • Order Fulfillment
  • Microsoft Word
  • Microsoft Excel
  • Customer Relations
  • Microsoft PowerPoint
  • Time Management
  • Quality Control
  • Microsoft Outlook
  • Conflict Resolution
  • Administrative Support
  • Customer Service

Timeline

88M Motor Transport Operator

Army Reserve
12.2022 - Current

Sales Associate

Zales The Diamond Store
09.2021 - Current

88M Motor Transport Operator

National Guard
06.2020 - 12.2022

Motor Transport Operator

United States Marine Corps
01.2017 - 06.2020

Bachelors Of Science - Business Administration And Management

Colorado Technical University

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Monica Gielczewski