Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Gissel

Huntington,WV

Summary

Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.

Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.

Overview

15
15
years of professional experience

Work History

Delivery Driver/Self Employed

Spark Driver
09.2023 - Current
  • Ensured customer satisfaction by providing friendly service during deliveries.
  • Loaded and unloaded packages carefully, maintaining product integrity.
  • Delivered packages on time by planning optimal delivery routes.
  • Navigated local streets to ensure timely delivery of goods.
  • Used handheld devices to track and confirm delivery status.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Delivery Driver/ Self Employed

Instacart
09.2023 - Current
  • Loaded and unloaded packages carefully, maintaining product integrity.
  • Navigated local streets to ensure timely delivery of goods.
  • Delivered packages on time by planning optimal delivery routes.
  • Ensured customer satisfaction by providing friendly service during deliveries.
  • Used handheld devices to track and confirm delivery status.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Respiratory Therapy Student

King's Daughters Medical Center
03.2022 - 12.2022
  • Educated patients and families on respiratory conditions, treatment options, and self-care techniques for better understanding and adherence.
  • Collaborated with multidisciplinary healthcare teams to provide comprehensive respiratory care for patients.
  • Contributed to continuing education initiatives within the workplace, sharing knowledge with colleagues to enhance overall team competency in respiratory care practices.
  • Enhanced patient comfort during treatments by applying proper techniques and utilizing appropriate equipment.
  • Maintained sterile environments during invasive procedures, reducing the risk of infection for vulnerable patients.
  • Ensured safe and effective aerosol medication administration by selecting appropriate devices and monitoring patient response.
  • Improved patient outcomes by conducting thorough assessments and developing individualized respiratory care plans.
  • Streamlined workflow processes within the respiratory department, improving efficiency without compromising quality of care.
  • Utilized advanced knowledge of gas exchange principles to optimize oxygen delivery methods based on individual patient needs.
  • Updated clinical skills through ongoing professional development opportunities, ensuring best practices were applied consistently in patient care delivery.
  • Provided pre-and post-operative respiratory care to surgical patients, minimizing complications and promoting optimal recovery.
  • Performed pulmonary function testing procedures accurately, contributing to accurate diagnoses and informed treatment decisions.
  • Optimized ventilator management strategies to improve patient breathing support while minimizing complications.
  • Performed arterial blood gas analysis and assisted in bronchoscopies.
  • Assessed, diagnosed, and treated breathing issues.
  • Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
  • Responded to emergency codes and calls during off-hours and immediately initiated treatment.
  • Informed patients, family members and other healthcare personnel how to properly use respiratory care equipment.
  • Educated patient and family on patient's illness and available remedies.

Respiratory Therapy Student

Cincinnati Children's Hospital
11.2021 - 04.2022
  • Gained proficiency in various respiratory therapy modalities including oxygen administration, aerosol therapy, airway clearance techniques, and non-invasive ventilatory support.
  • Ensured proper equipment functionality by performing routine maintenance checks and troubleshooting issues when necessary.
  • Assisted patients with chronic lung conditions by recommending appropriate devices for home use and providing education on proper usage techniques.
  • Demonstrated adaptability by adjusting quickly to new clinical settings during rotation assignments throughout the hospital system.
  • Maintained accurate documentation of respiratory therapy treatments administered, ensuring effective communication among the healthcare team and facilitating continuity of care.
  • Assisted medical team in managing critical patients by implementing life support measures, such as intubation and mechanical ventilation.
  • Improved patient outcomes by monitoring vital signs, blood gases, and other diagnostic tests to assess the effectiveness of therapy treatments.
  • Provided respiratory therapy services in various clinical settings, including intensive care units, emergency departments, and rehabilitation facilities.
  • Educated patients and families on respiratory diseases, treatment options, and self-care techniques for optimal recovery.
  • Collaborated with interdisciplinary healthcare professionals to develop individualized patient care plans.
  • Enhanced patient care by providing comprehensive respiratory assessments and treatments.
  • Participated in quality improvement initiatives to optimize respiratory care department efficiency and effectiveness.
  • Improved patient outcomes with meticulous setup and monitoring of mechanical ventilators.
  • Enhanced patient breathing by administering aerosol medications effectively.

Office Assistant/ Medical Office Assistant

Valley Health
10.2014 - 01.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.

Manager

Buffalo Wild Wings
01.2010 - 03.2013
  • Streamlined communication processes to foster transparency among departments.
  • Implemented training programs for enhanced employee skills.
  • Managed budgets for various departmental initiatives.
  • Conducted performance evaluations to identify areas for employee growth.
  • Coordinated recruitment efforts to attract top talent.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Education

No Degree - Respiratory

Collins Career Center
Chesapeake, OH

No Degree - Respiratory

Mountwest
Huntington, WV

High School Diploma -

Spring Valley High
Huntington, WV
05-2007

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving

Timeline

Delivery Driver/Self Employed

Spark Driver
09.2023 - Current

Delivery Driver/ Self Employed

Instacart
09.2023 - Current

Respiratory Therapy Student

King's Daughters Medical Center
03.2022 - 12.2022

Respiratory Therapy Student

Cincinnati Children's Hospital
11.2021 - 04.2022

Office Assistant/ Medical Office Assistant

Valley Health
10.2014 - 01.2021

Manager

Buffalo Wild Wings
01.2010 - 03.2013

No Degree - Respiratory

Collins Career Center

No Degree - Respiratory

Mountwest

High School Diploma -

Spring Valley High

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Monica Gissel