Monica Gonzalez

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
• Monitored sales trends to adjust sales strategies and meet changing customer demands.

An Amazon warehouse worker performs various tasks to ensure the smooth operation of order fulfillment. Some common duties include

• Picking: Locating and selecting items from shelves to fulfill customer orders.

• Packing: Preparing items for shipping by securely packing them in boxes or envelopes.

• Scanning: Using handheld scanners to track items as they move through the fulfillment process.

• Sorting: Organizing packages by destination, often onto conveyor belts or into different bins.

• Stowing: Storing incoming inventory in designated locations.

• Shipping and Receiving: Handling incoming shipments, verifying product counts, and preparing outgoing orders for transport.

• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.