Monica Goynes

• Implemented new drink policies, reducing over-pouring by Number%.
• Oversaw work of Number bartenders, beverage servers and bar attendants.
• Kept team operating according to high standards of cleanliness and sanitation, protecting staff and guests from unnecessary risks.
• Coordinated inventory for daily operations and special events.
• Facilitated communication between customer-facing and back-end teams to coordinate seamless beverage service delivery.
• Purchased beverage stock and handled all inventory needs.
• Designed beverage menus.
• Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
• Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
• Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
• Managed all day-to-day operations within budgeted guidelines.
• Created new recipes, outlined steps, and training staff on correct preparation.
• Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
• Controlled expenses and boosted profitability by managing food and labor costs.
• Directed activities of team of skilled kitchen workers preparing and serving meals.
• Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
• Set and oversaw weekly and special event menu plans.
• Planned and executed promotions and special events in close collaboration with management.
• Coordinated kitchen activities with front-of-house staff for seamless and service.
• Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
• Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
• Controlled food costs and managed inventory.
• Supervised food presentation and plating to enhance visual appeal.
• Directed food preparation and cooking activities to meet health and safety standards.

• Recorded incident reports with detailed accounts of occurrences.
• Conducted regular patrols of facility to detect and deter security threats.
• Prepared and submitted reports to keep management informed of security activities and developments.
• Oversaw team of security officers and managed scheduling and performance evaluations.

• Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

• Recorded incident reports with detailed accounts of occurrences.
• Conducted regular patrols of facility to detect and deter security threats.
• Prepared and submitted reports to keep management informed of security activities and developments.

Maintained cleanliness of slot machines and functional equipment.

• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.

• Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.