Monica Grajeda
Los Angeles,CA
Summary
Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 35 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating pallet jacks and scanners. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
FC Associate
Amazon
02.2023 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
- Ensured proper labeling of products to facilitate easy identification during storage or retrieval processes.
- Optimized product placement within the warehouse space according to demand patterns for improved accessibility during peak periods.
- Kept work areas neat, clean and free from debris.
- Implemented safety protocols, resulting in reduced workplace accidents and a safer work environment.
Preschool Teacher
Holy Trinity Preschool
02.2016 - 01.2019
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Assisted and supervised 9 children through entire school day.
FOH Manager
Ruby's DIner Citadel
02.2005 - 03.2012
- Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
- Implemented new menu items in coordination with the chef, boosting overall sales revenue.
- Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
- Enhanced communication between FOH staff members by holding daily pre-shift meetings updating on changes in menus or promotions.
- Managed inventory levels to ensure adequate stock availability while minimizing waste and spoilage costs.
- Oversaw staff schedules to ensure optimal coverage during peak hours without exceeding labor budget constraints.
- Developed strong vendor relationships for better pricing negotiations, resulting in cost savings for the restaurant.
- Analyzed financial reports regularly to identify trends, monitor expenses, and adjust strategies accordingly for consistent profitability growth.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Education
No Degree - Child Development
Hacienda La Puente Adult Education
La Puente, CASkills
- Warehouse Safety
- Packing Efficiency
- Loading and unloading
- Order Picking
- Team Leadership
- Customer Service
- Work Prioritization
- Friendly and Courteous
- Flexible Schedule
- Order Processing
- Staff Scheduling
- Inventory Maintenance
- Time Management
Timeline
FC Associate
Amazon
02.2023 - Current
Preschool Teacher
Holy Trinity Preschool
02.2016 - 01.2019
FOH Manager
Ruby's DIner Citadel
02.2005 - 03.2012
No Degree - Child Development
Hacienda La Puente Adult Education