Experienced Office Manager and administration professional with 25+ years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
21
21
years of professional experience
Work History
Office Manager
Max Protection LLC.
Houston, TX
10.2022 - 03.2024
Managed the organization and maintenance of new hire personnel records
Implemented a system for producing identification badges for newly onboarded staff
Developed and implemented office policies and procedures.
Hiring and training administrative staff
Distribute all office mail
Provided administrative support to management team including preparing reports and presentations.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Administered payroll and maintained proper documentation of employee personnel.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Administration Manager/ Admin Clerk
Alarm Security Group/ ADT Security
Houston, TX
08.2004 - 10.2022
Monitored office inventory to maintain supply levels.
Oversaw complex office support, managing records database and organizing contracts.
Process criminal background searches and drug screens
Responsible for employee licensing for all employees within required guidelines
Prepared detailed spreadsheets of weekly and monthly sales statistics and expenses.
Posting and collection of monetary instruments
Verified accuracy of all paperwork prior to submission for processing.
Prepared deposits according to established procedures.
Process payroll using e-time system
Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.
Mail & File Clerk
HHAP (Houston Housing Assistance Partnership)
Houston, TX
04.2003 - 08.2004
File collected client correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used.
Updated daily logs for tracking file movements.
Conducted periodic audits of archived materials for compliance with legal requirements.
Prepared labels for new files and folders as needed.
Organized and filed documents according to established procedures.
Verified accuracy of filing information prior to indexing documents into the system.
Handled confidential material with discretion in accordance with company regulations.
Resolved discrepancies between physical files and digital databases.
Added new material to file records or created new records.
Education
High School Diploma -
Beaumont Central Senior High School
Skills
Detail-oriented
Office Administration
Personal support
Strong organizational and analytical skills
Customer service
Executive support
Performance management
Supervising and coordinating activities of clerical and administrative support workers
Knowledge of computerized payroll systems and timekeeping processes with Kronos, E-time, and ADP
Gathering and organizing files and documents
Maintaining supply inventories
Technical Support
Calling for maintenance and repairs of office equipment
Answering phone calls and emails regarding documentation organization