Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Monica Green

Houston,TX

Summary

Experienced Office Manager and administration professional with 25+ years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

21
21
years of professional experience

Work History

Office Manager

Max Protection LLC.
Houston, TX
10.2022 - 03.2024
  • Managed the organization and maintenance of new hire personnel records
  • Implemented a system for producing identification badges for newly onboarded staff
  • Developed and implemented office policies and procedures.
  • Hiring and training administrative staff
  • Distribute all office mail
  • Provided administrative support to management team including preparing reports and presentations.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.

Administration Manager/ Admin Clerk

Alarm Security Group/ ADT Security
Houston, TX
08.2004 - 10.2022
  • Monitored office inventory to maintain supply levels.
  • Oversaw complex office support, managing records database and organizing contracts.
  • Process criminal background searches and drug screens
  • Responsible for employee licensing for all employees within required guidelines
  • Prepared detailed spreadsheets of weekly and monthly sales statistics and expenses.
  • Posting and collection of monetary instruments
  • Verified accuracy of all paperwork prior to submission for processing.
  • Prepared deposits according to established procedures.
  • Process payroll using e-time system
  • Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.

Mail & File Clerk

HHAP (Houston Housing Assistance Partnership)
Houston, TX
04.2003 - 08.2004
  • File collected client correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used.
  • Updated daily logs for tracking file movements.
  • Conducted periodic audits of archived materials for compliance with legal requirements.
  • Prepared labels for new files and folders as needed.
  • Organized and filed documents according to established procedures.
  • Verified accuracy of filing information prior to indexing documents into the system.
  • Handled confidential material with discretion in accordance with company regulations.
  • Resolved discrepancies between physical files and digital databases.
  • Added new material to file records or created new records.

Education

High School Diploma -

Beaumont Central Senior High School

Skills

  • Detail-oriented
  • Office Administration
  • Personal support
  • Strong organizational and analytical skills
  • Customer service
  • Executive support
  • Performance management
  • Supervising and coordinating activities of clerical and administrative support workers
  • Knowledge of computerized payroll systems and timekeeping processes with Kronos, E-time, and ADP
  • Gathering and organizing files and documents
  • Maintaining supply inventories
  • Technical Support
  • Calling for maintenance and repairs of office equipment
  • Answering phone calls and emails regarding documentation organization
  • Photocopying and sending faxes
  • Sorting, delivering, picking up, and sending mail
  • Contract Administration
  • Payroll and budgeting and expense reporting
  • Contract Negotiations
  • Human Resources Management

Accomplishments

  • Overachiever Award of the year
  • Administrator of the year
  • Employee of the year
  • Sales coordinator of the year

References

References available upon request.

Timeline

Office Manager

Max Protection LLC.
10.2022 - 03.2024

Administration Manager/ Admin Clerk

Alarm Security Group/ ADT Security
08.2004 - 10.2022

Mail & File Clerk

HHAP (Houston Housing Assistance Partnership)
04.2003 - 08.2004

High School Diploma -

Beaumont Central Senior High School
Monica Green