Monica Green
Driver
St Louis,MO
Summary
Proven track record in enhancing operational efficiency, demonstrated at Lyft through expert vehicle maintenance and exceptional passenger assistance. Skilled in equipment operation and relationship building, I significantly improved customer satisfaction. Leveraging strategic planning and time management, I excel in fast-paced environments, always prioritizing safety and service excellence. Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Driver
Lyft
07.2023 - Current
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Drove safely in various weather and road conditions to avoid accidents.
- Minimized liability by consistently following road rules when driving.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Warehouse Worker
Booksource
04.2019 - 03.2023
- Completed cycle counts and monthly inventory.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Maintained clean, orderly work environment free of hazards.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assisted in receiving, stocking and distribution of merchandise.
- Helped train new employees in safe practices and warehouse procedures.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Operated equipment while observing standard safety procedures.
- Assembled pallets and crates for secure transportation of materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Home Health Aide
In Home Helpers
08.2009 - 11.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Administered medication as directed by physician.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Followed nutritional plans to prepare optimal meals.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided direct personal care and administrative services to clients.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Transported clients for medical and personal outings.
- Trained new staff members on best practices for home health care.
Pastry Chef
St. Louis Union Station Hotel
05.2015 - 02.2019
- Maintained well-organized mise en place to keep work consistent.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Oversaw purchasing, storage, and use of kitchen supplies.
- Personalized creations for holidays, weddings, graduations, and personal events.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
- Cleaned and maintained kitchen equipment and oven.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared dough for variety of pastries, cakes and breads.
- Determined baking times for various items.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Followed food safety standards when handling ingredients.
- Trained new employees on bakery methods and procedures.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Managed display cases to verify freshness and attractiveness of products.
Assistant Manager
Blue Berry Hill
06.1998 - 11.2018
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Purchased food and cultivated strong vendor relationships.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Coordinated with catering staff to deliver food services for special events and functions.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maximized quality assurance by completing frequent line checks.
Education
High School Diploma -
Smart Horizons Career Oline Education
Pompano Beach, FL07.2023
Skills
- Equipment Operation
- Passenger Assistance
- Passenger transportation
- Vehicle Maintenance
- Processes and procedures
- Relationship Building
- Punctuality
- Punctual and Reliable
- Customer Service
- Route Management
- Inclement weather driving
- Confidentiality understanding
- Safety Management
- Valid Driver's License
- Clean Driving Record
- Safe Driving Practices
- Problem-Solving
- Equipment monitoring
- Staff Development
- Transportation
- GPS and route planning
- Accident Prevention
- Strategic Planning
- Traffic Law Observation
- Time Management
- Passenger Support
- Schedule Management
- Safety Standards
Certification
Career Certificate in Food and Hospitality Service Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionHealthcare benefits401k matchCareer advancementPersonal development programsTeam Building / Company RetreatsPaid sick leaveQuote
When I look back on my past and think how much time I wasted on nothing, how much time has been lost in futilities, errors, laziness, incapacity to live; how little I appreciated it, how many times I sinned against my heart and soul—then my heart bleeds. Life is a gift, life is happiness, every minute can be an eternity of happiness!
Fyodor Dostoevsky
Timeline
Driver
Lyft
07.2023 - Current
Warehouse Worker
Booksource
04.2019 - 03.2023
Pastry Chef
St. Louis Union Station Hotel
05.2015 - 02.2019
Home Health Aide
In Home Helpers
08.2009 - 11.2022
Assistant Manager
Blue Berry Hill
06.1998 - 11.2018
High School Diploma -
Smart Horizons Career Oline Education