MONICA GRIEGO
Albuquerque,NM
Summary
Caring and compassionate aspiring Community Health Worker well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Community Health Worker position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Department Manager
Smiths
4800 McMahon Blvd. N.W., Albuquerque, NM 87114
02.2021 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Kept 6-7 employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Maintained professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Developed and managed department budget to monitor financial performance and minimize expenses.
Salon Licensed Cosmetologist
Style America
111000 Montgomery Blvd NE, Albuquerque, NM 87111
11.2021 - 12.2021
- Maintained clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked approximately 10 appointments daily, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Completed thorough consultations with clients to determine their desired look and make appropriate recommendations.
- Performed various skin care services such as facials, peels, and makeup application.
Patient Care Technician
Presbyterian Hospital
1100 Central Ave. SE, Albuquerque, NM 87106
10.2021 - 11.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in t healthcare setting.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Promoted safe and inclusive healthcare environment, adhering to policies and procedures while advocating for well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within clinical environment.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
Beauty Salon Owner
Reverie Salon And Day Spa
1801 Lomas Blvd, NW, Albuquerque, NM 87104
08.2013 - 01.2021
- Developed loyal client base by consistently delivering high-quality services and fostering positive relationships with customers.
- Implemented stringent hygiene and safety protocols to maintain clean, safe environment for both clients and employees.
- Maintained compliance with all local, state, and federal regulations governing operation of beauty salons to ensure continued licensure and avoid potential fines or penalties.
- Increased client satisfaction by providing personalized beauty consultations and recommending suitable products and services.
- Organized special events such as promotional days or charity fundraisers to engage local community and foster brand awareness.
- Evaluated 4 employee performance regularly through constructive feedback sessions, promoting continuous improvement of skills and knowledge among team members.
- Trained 3 new team members on salon procedures, product knowledge, and customer service best practices to ensure consistent quality across all services.
- Negotiated favorable contracts with suppliers to secure competitive pricing on salon products without compromising quality.
- Streamlined appointment booking process with implementation of online scheduling system, resulting in improved customer convenience.
- Maintained accurate financial records through diligent bookkeeping practices, enabling informed decision-making regarding business operations.
- Maintained posting of MSDS sheets in workplace.
Student Nurse
University Of New Mexico
1155 University Blvd, SE, Albuquerque, NM 87106
06.2018 - 05.2020
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Administered close patient care, checked vital signs, and monitored telemetry.
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
- Performed regular rounds to check on well-being of patients.
- Developed strong rapport with patients by actively listening to concerns and addressing individual needs.
- Observed patient behaviors and reported changes to nurse in charge for resolution.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
- Performed wound care procedures using proper sterile techniques to promote healing and prevent infection complications.
- Assisted in conducting physical assessments to identify potential health concerns and inform appropriate interventions.
- Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
- Consistently provided emotional support for patients experiencing stress or anxiety related to their medical conditions or treatment plans.
- Collaborated with interdisciplinary healthcare teams to develop and implement personalized care plans for patients.
- Facilitated effective communication between patients, families, and healthcare team members to ensure optimal outcomes.
- Educated patients and families on health promotion strategies, disease prevention, and self-care management techniques.
- Demonstrated proficiency in utilizing electronic medical records systems for accurate documentation of patient information.
- Utilized Electronic Medical Records (EMR) systems to record patient data.
- Facilitated patient discharge by providing instructions for home care and follow-up care.
- Collaborated with healthcare professionals in various departments to ensure a seamless transition of care for patients during hospital admissions, transfers, or discharges.
- Contributed towards a positive work environment by maintaining open lines of communication with colleagues at all levels of the organization.
- Monitored patient reactions after administering medications and IV therapies.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Salon Licensed Cosmetologist
Chezd'or Salon And Day Spa
401 Central Ave NE, Albuquerque, NM 87102
08.2008 - 08.2013
- Completed thorough consultations with clients to determine their desired look and make appropriate recommendations.
- Performed various skin care services such as facials, peels, and makeup application.
- Educated clients on proper hair care techniques and product usage for optimal results at home.
- Established lasting relationships with approximately 150 clients through excellent communication and customer service skills.
- Implemented safe sanitation practices according to state regulations to maintain healthy environment for staff and clients alike.
- Maintained clean and organized work area, promoting pleasant atmosphere for clients.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Assisted in inventory management by ordering supplies and maintaining accurate records of stock levels.
Education
Certificate - Health Wellness And Public Safety
Central New Mexico Community College
Albuquerque, NM05.2024
Associate of Arts - Pre-Health Science
Central New Mexico Community College
Albuquerque, NM12.2019
Associate of Arts - Liberal Arts And Sciences
Central New Mexico Community College
Albuquerque, NM12.2014
Associate of Arts - Cosmetology
Central New Mexico Community College
Albuquerque, NM12.2008
Skills
- Customer Service
- Staff Management
- Problem-Solving
- Medication Administration
- Team Collaboration
- Infection Control
- Patient Care
- Vital signs monitoring
- Wound Care
- Nursing Assessments
- Patient Observation
- Patient Records Documentation
Timeline
Salon Licensed Cosmetologist
Style America
11.2021 - 12.2021
Patient Care Technician
Presbyterian Hospital
10.2021 - 11.2021
Department Manager
Smiths
02.2021 - Current
Student Nurse
University Of New Mexico
06.2018 - 05.2020
Beauty Salon Owner
Reverie Salon And Day Spa
08.2013 - 01.2021
Salon Licensed Cosmetologist
Chezd'or Salon And Day Spa
08.2008 - 08.2013
Certificate - Health Wellness And Public Safety
Central New Mexico Community College
Associate of Arts - Pre-Health Science
Central New Mexico Community College
Associate of Arts - Liberal Arts And Sciences
Central New Mexico Community College
Associate of Arts - Cosmetology
Central New Mexico Community College