MONICA GRIEGO
Albuquerque,NM
Summary
Caring and compassionate aspiring Community Health Worker well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Community Health Worker position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Department Manager
Smiths
02.2021 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Kept 6-7 employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Maintained professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Developed and managed department budget to monitor financial performance and minimize expenses.
Salon Licensed Cosmetologist
Style America
11.2021 - 12.2021
- Maintained clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked approximately 10 appointments daily, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Completed thorough consultations with clients to determine their desired look and make appropriate recommendations.
- Performed various skin care services such as facials, peels, and makeup application.
Patient Care Technician
Presbyterian Hospital
10.2021 - 11.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in t healthcare setting.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Promoted safe and inclusive healthcare environment, adhering to policies and procedures while advocating for well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within clinical environment.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
Beauty Salon Owner
Reverie Salon And Day Spa
08.2013 - 01.2021
- Developed loyal client base by consistently delivering high-quality services and fostering positive relationships with customers.
- Implemented stringent hygiene and safety protocols to maintain clean, safe environment for both clients and employees.
- Maintained compliance with all local, state, and federal regulations governing operation of beauty salons to ensure continued licensure and avoid potential fines or penalties.
- Increased client satisfaction by providing personalized beauty consultations and recommending suitable products and services.
- Organized special events such as promotional days or charity fundraisers to engage local community and foster brand awareness.
- Evaluated 4 employee performance regularly through constructive feedback sessions, promoting continuous improvement of skills and knowledge among team members.
- Trained 3 new team members on salon procedures, product knowledge, and customer service best practices to ensure consistent quality across all services.
- Negotiated favorable contracts with suppliers to secure competitive pricing on salon products without compromising quality.
- Streamlined appointment booking process with implementation of online scheduling system, resulting in improved customer convenience.
- Maintained accurate financial records through diligent bookkeeping practices, enabling informed decision-making regarding business operations.
- Maintained posting of MSDS sheets in workplace.
Student Nurse
University Of New Mexico
06.2018 - 05.2020
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Administered close patient care, checked vital signs, and monitored telemetry.
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
- Performed regular rounds to check on well-being of patients.
- Developed strong rapport with patients by actively listening to concerns and addressing individual needs.
- Observed patient behaviors and reported changes to nurse in charge for resolution.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
- Performed wound care procedures using proper sterile techniques to promote healing and prevent infection complications.
- Assisted in conducting physical assessments to identify potential health concerns and inform appropriate interventions.
- Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
- Consistently provided emotional support for patients experiencing stress or anxiety related to their medical conditions or treatment plans.
- Collaborated with interdisciplinary healthcare teams to develop and implement personalized care plans for patients.
- Facilitated effective communication between patients, families, and healthcare team members to ensure optimal outcomes.
- Educated patients and families on health promotion strategies, disease prevention, and self-care management techniques.
- Demonstrated proficiency in utilizing electronic medical records systems for accurate documentation of patient information.
- Utilized Electronic Medical Records (EMR) systems to record patient data.
- Facilitated patient discharge by providing instructions for home care and follow-up care.
- Collaborated with healthcare professionals in various departments to ensure a seamless transition of care for patients during hospital admissions, transfers, or discharges.
- Contributed towards a positive work environment by maintaining open lines of communication with colleagues at all levels of the organization.
- Monitored patient reactions after administering medications and IV therapies.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Salon Licensed Cosmetologist
Chezd'or Salon And Day Spa
08.2008 - 08.2013
- Completed thorough consultations with clients to determine their desired look and make appropriate recommendations.
- Performed various skin care services such as facials, peels, and makeup application.
- Educated clients on proper hair care techniques and product usage for optimal results at home.
- Established lasting relationships with approximately 150 clients through excellent communication and customer service skills.
- Implemented safe sanitation practices according to state regulations to maintain healthy environment for staff and clients alike.
- Maintained clean and organized work area, promoting pleasant atmosphere for clients.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Assisted in inventory management by ordering supplies and maintaining accurate records of stock levels.
Education
Certificate - Health Wellness And Public Safety
Central New Mexico Community College
Albuquerque, NM05.2024
Associate of Arts - Pre-Health Science
Central New Mexico Community College
Albuquerque, NM12.2019
Associate of Arts - Liberal Arts And Sciences
Central New Mexico Community College
Albuquerque, NM12.2014
Associate of Arts - Cosmetology
Central New Mexico Community College
Albuquerque, NM12.2008
Skills
- Customer Service
- Staff Management
- Problem-Solving
- Medication Administration
- Team Collaboration
- Infection Control
- Patient Care
- Vital signs monitoring
- Wound Care
- Nursing Assessments
- Patient Observation
- Patient Records Documentation
Timeline
Salon Licensed Cosmetologist
Style America
11.2021 - 12.2021
Patient Care Technician
Presbyterian Hospital
10.2021 - 11.2021
Department Manager
Smiths
02.2021 - Current
Student Nurse
University Of New Mexico
06.2018 - 05.2020
Beauty Salon Owner
Reverie Salon And Day Spa
08.2013 - 01.2021
Salon Licensed Cosmetologist
Chezd'or Salon And Day Spa
08.2008 - 08.2013
Certificate - Health Wellness And Public Safety
Central New Mexico Community College
Associate of Arts - Pre-Health Science
Central New Mexico Community College
Associate of Arts - Liberal Arts And Sciences
Central New Mexico Community College
Associate of Arts - Cosmetology
Central New Mexico Community College
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