Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Guerra

Buckeye,AZ

Summary

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.


Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

21
21
years of professional experience

Work History

Medical Assistant

Arrowhead Health Centers
09.2017 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Caregiver

Arizona MENTOR
01.2014 - 08.2017
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Paraprofessional

Dysart Unified School District
09.2010 - 04.2017
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.

Paraprofessional

Glendale Elementary School District
08.2008 - 08.2010
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
  • Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
  • Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
  • Administered tests and assessments to evaluate student progress and performance.
  • Provided one-on-one support to students with special needs, fostering supportive learning environment.

Collections Agent

Sedona Urgent Care
01.2004 - 08.2006
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
  • Processed payments and applied to customer balances.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Negotiated to collect balance in full.

Education

GED -

GED Program
Phoenix, AZ

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Reliable team player
  • Procedure assistance
  • Electronic health records
  • Electronic medical records
  • Compassionate
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Maintaining confidentiality
  • First aid
  • Fluent in (Spanish)

Timeline

Medical Assistant

Arrowhead Health Centers
09.2017 - Current

Caregiver

Arizona MENTOR
01.2014 - 08.2017

Paraprofessional

Dysart Unified School District
09.2010 - 04.2017

Paraprofessional

Glendale Elementary School District
08.2008 - 08.2010

Collections Agent

Sedona Urgent Care
01.2004 - 08.2006

GED -

GED Program

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