Monica Gutierrez
Inglewood,CA
Summary
Resourceful On-Site Property Manager known for high productivity and efficient task completion. Skilled in tenant relations, property maintenance coordination, and financial management. Excel at communication, problem-solving, and strategic planning, ensuring smooth operations and positive living environments for tenants.
Overview
16
16
years of professional experience
1
1
Certification
Work History
On Site Property Manager
Beach front property management
Inglewood
12.2022 - Current
- Responded quickly to emergency situations involving the property or its tenants.
- Maintained property records and ensured accuracy of data.
- Reviewed invoices from contractors for accuracy before authorizing payment.
- Conducted regular inspections of the building and grounds to identify maintenance needs.
- Coordinated repairs, renovations, and other improvements as needed.
- Ensured compliance with all federal, state and local housing laws and regulations.
- Advertised available units using print media or online listings sites like Craigslist.
- Prepared monthly reports on rent collections and occupancy rates.
- Executed move-in and move-out processes including walkthroughs with tenants.
- Enforced rules for tenants such as noise levels, parking restrictions.
- Provided customer service support by addressing tenant concerns or questions promptly.
- Resolved conflicts between tenants in an amicable manner while upholding company policy.
- Handled tenant inquiries, complaints, and requests in a timely manner.
- Processed lease applications and conducted background checks on potential tenants.
- Monitored safety equipment such as fire alarms and sprinkler systems.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Janitor
Cleantime Maintenace Building Management
Long Beach, CA
01.2009 - 07.2024
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Sweep, mop and vacuum floors of all areas.
- Empty wastebaskets and trash containers.
- Maintain janitorial supply inventory.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Discarded cardboard boxes and trash in compactors and balers.
On Site Property Manager
Mabry Management Inc
Torrance
01.2009 - 12.2023
- Responded quickly to emergency situations involving the property or its tenants.
- Maintained property records and ensured accuracy of data.
- Coordinated repairs, renovations, and other improvements as needed.
- Executed move-in and move-out processes including walkthroughs with tenants.
- Prepared monthly reports on rent collections and occupancy rates.
- Provided customer service support by addressing tenant concerns or questions promptly.
- Enforced rules for tenants such as noise levels, parking restrictions.
Education
GED -
East Beverly High School
Santa Monica, CA01-2017
Skills
- Property Maintenance
- Rent collection
- Tenant relations
- Technical knowledge
- Contract Negotiation
- Work Planning
- Payment Collection
- Market Tracking
- Database Management
- Repair Planning
- Data Entry
- Maintenance knowledge
- Leasing and sales
- Adaptability
- Customer service-focused
- Grounds and Facility Inspection
- Tenant Eligibility Determination
- Multitasking
- Adaptability and Flexibility
- Mobile Device Operation
- Time management abilities
- Excellent Communication
- Task Prioritization
- Interpersonal Communication
- Team Collaboration
- Knowledge of leasing and market conditions
Certification
- Fair housing seminary
- violence in the work place
Languages
Spanish
Professional
References
References available upon request.
Timeline
On Site Property Manager
Beach front property management
12.2022 - Current
Janitor
Cleantime Maintenace Building Management
01.2009 - 07.2024
On Site Property Manager
Mabry Management Inc
01.2009 - 12.2023
GED -
East Beverly High School
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