Monica Gutierrez
Pasadena,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
7
7
years of professional experience
Work History
Cashier
Tacos Super Gallito
Pasadena , CA
04.2024 - 07.2024
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Set up tables and chairs for parties and large groups.
Cook
Tacos Super Gallito
Pasadena , CA
04.2024 - 07.2024
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Managed portion control using correct utensils during preparation and plating.
Private Nanny
Samantha Rae
Hillandale , MD
01.2023 - 06.2023
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
- Prepared nutritious meals, cleaned laundry and sanitized play areas.
- Helped children discover enrichment activities to inspire imagination and creativity.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Monitored playtime to prevent overuse of technology, television, or other influences.
Personal Caregiver
Raquel Pereira
Laurel , MD
01.2023 - 06.2023
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Completed scheduled patient check-ins and progress reports for clients.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Cooked appetizing and satisfying meals and snacks.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Transported patients to medical, dental and personal care appointments.
Server
Kame House
Cochabamba , Bolivia
02.2022 - 10.2022
- Cleaned tables and chairs to prepare dining area for next customers.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Set up tables in between patrons to reduce wait times.
- Served food and beverages to patrons and confirmed complete orders.
Baker
Cioccolatte
Cochabamba , Bolivia
02.2020 - 10.2022
- Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
- Created attractive dessert trays for catering events.
- Generated turn movement and maintained monthly inventory to control product and ingredient spoilage.
- Baked fresh bread and pastries for cafes and restaurants.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Finished baked goods with glazes, icings and other toppings.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Created new recipes using available ingredients and for special occasions.
Bartender
Liquid Bar
Cochabamba , Bolivia
12.2018 - 11.2019
- Maintained detailed inventory of bar supplies and stocked work areas.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Sliced and pitted fruit used to garnish drinks.
- Checked identification for each person purchasing alcohol.
- Took food and drinks to bar and table customers.
- Placed orders for spirits, beer and liquor at start of each shift to maintain bar inventory.
- Filled and served various beverages for customers.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Cook
Hotel Cochabamba
Cochabamba , Bolivia
03.2017 - 09.2018
- Kept detailed records of food and supply inventory, ordering more or alerting chefs of deficiencies.
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Set up and performed initial prep work for soups, sauces and salads.
- Maximized kitchen speed and efficiency by preparing salads, desserts, and meats for events.
- Prepared food for service based on daily specials and chef's needs.
- Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
- Contributed to menu creation through development of new or seasonal product ideas and recipes.
- Weighed, measured and mixed ingredients according to recipes or personal judgment.
Education
Associate of Science - Hospitality Administration And Management
Pasadena City College
Pasadena, CA12-2025
Associate of Science - Culinary Arts
INFOCAL
Bolivia12-2019
Skills
- Customer Service
- Cash Management
- Time management skills
- Inventory Control
- Conflict Resolution
- Liquor regulations and compliance
- POS Systems
Languages
Spanish
Native/ Bilingual
Timeline
Cashier
Tacos Super Gallito
04.2024 - 07.2024
Cook
Tacos Super Gallito
04.2024 - 07.2024
Private Nanny
Samantha Rae
01.2023 - 06.2023
Personal Caregiver
Raquel Pereira
01.2023 - 06.2023
Server
Kame House
02.2022 - 10.2022
Baker
Cioccolatte
02.2020 - 10.2022
Bartender
Liquid Bar
12.2018 - 11.2019
Cook
Hotel Cochabamba
03.2017 - 09.2018
Associate of Science - Hospitality Administration And Management
Pasadena City College
Associate of Science - Culinary Arts
INFOCAL
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