Monica Gutierrez
Vardaman,MS
Summary
Dynamic and bilingual customer service professional with proven expertise at Walmart, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and team collaboration. Committed to maintaining accuracy and integrity in all transactions, fostering strong customer relationships to drive repeat business.
Overview
2
2
years of professional experience
Work History
Cashier
Walmart
Houston, MS
03.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and returns to enhance satisfaction.
- Collaborated with team members to streamline checkout procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Vardaman High School
Vardaman, MS05.2023
Skills
Bilingual Fluency (Spanish)
Computer Skills
Multitasking
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Team collaboration
ID verification
Attention to detail
Problem-solving
Honest and dependable
Calm under pressure
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Walmart
03.2024 - Current
High School Diploma -
Vardaman High School