Monica Hall
Livermore,CA
Summary
Compassionate and hardworking Medical Assistant who is bilingual in English and Spanish with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Committed to obtaining a culturally competent care in diverse communities. Eagar to contribute to a dynamic team in the healthcare industry and take new challenges
Overview
8
8
years of professional experience
Work History
Medical Assistant
Livermore Podiatry
Livermore, CA
08.2024 - Current
- Scheduled appointments for patients via phone and in person, and follow-up appointments.
- Received patient payments
- Registered new patient's demographic into the practice and scheduled new patient referrals.
- Assist in wound care and surgical procedures.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized patient charts before each day's clinic sessions began.
- Sterilization of instruments in the autoclave.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Medical Assistant
Bay Area Community Health
Fremont, CA
04.2023 - 07.2024
- (Bilingual Spanish) Trained in Epic Software
- Trained in Primary Care, Women’s Health (PAP Set-Up), Pediatrics, Chiropractic, and Podiatry.
- Administered Injections, EKG, Urinalysis, Inbox, and Tableau.
- Performed: A1c, Hemoglobin, Hematocrit, Ear Lavage.
- Interview patients and measure vitals.
- Schedule appointments and follow up on appointments.
- Prepared treatment rooms and patients for examination.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Collected samples from patients for laboratory testing purposes.
Receptionist/Assistant Activity Director
Strafford Villa Skilled Acute Nursing Home
LIvermore, CA
02.2017 - 10.2022
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Developed strong relationships with families and patients to provide a safe home and care for the patients through excellent communication skills.
- Processed payments from customers via cash or credit card transactions.
- Provided assistance to other departments when needed
- Attended the Quarterly Assessments Meeting.
- Answered and directed incoming calls
- Maintained a neat, organized reception area.
Education
Graduate Certificate - Medical Assistant
Unitek College
Fremont, CA05-2023
Certification - Completion of Activity Director
Training Program
Sacramento, CA02-2018
Licensed Esthetician -
W Academy of Salon & Spa
Danville, CA07-2016
Skills
- Proficiency with Epic software and EHR records
- CPR and Basic Life Support (BLS) Certification
- Understanding HIPAA Compliance
- Administrating Vaccines and Documentation
- Vital Signs Monitoring
- Electrocardiography (EKG)
- Basic Patient Care
- OB/GYN Assist and Set-Up
- Fundamental Knowledge of Medical Terminology
- Autoclave Sterilization
Timeline
Medical Assistant
Livermore Podiatry
08.2024 - Current
Medical Assistant
Bay Area Community Health
04.2023 - 07.2024
Receptionist/Assistant Activity Director
Strafford Villa Skilled Acute Nursing Home
02.2017 - 10.2022
Graduate Certificate - Medical Assistant
Unitek College
Certification - Completion of Activity Director
Training Program
Licensed Esthetician -
W Academy of Salon & Spa
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