MONICA HALL
Longmont,CO
Summary
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Branch Manager
Ascend Staffing
01.2021 - 04.2025
- Evaluated financial reporting systems, accounting and collection procedures, and investment activities and made recommendations for changes to procedures, operating systems, budgets and other financial control functions.
- Reviewed reports of securities transactions or price lists to analyze market conditions.
- Created marketing campaigns to increase brand awareness among local businesses and consumer
- Daily operations, payroll, candidates file.
- Full Cycle Recruitment.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Administrative Assistant/HR
CONTRACT CUSHMAN, LLC
11.2019 - 08.2020
- Research, record and maintain financial records for accounts and projects
- Maintain key customer databases, filing, and invoice records
- Manage HR tasks such as hiring of contractors
- Complete managerial and administrative tasks pertinent to the job such as general office work, phone routing, letters, and writing
- Provide Accounting assistance including preparing 2019 Corporate Taxes, maintaining contractor’s payroll upkeep, issuance of receipts/refunds/credits, and order changes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Cellular Business Coordinator (Contract)
CONTRACT BI/GEO, INC
07.2019 - 10.2019
- Coordinated all activities related to customer owned repair of SL2 product line
- Ensured all assigned projects were completed in a timely manner
- Coordinated, scheduled and prioritized repair activities for customer-owned units for repair or service utilizing FIFO methodology on SL2 product line
- Utilized Syteline database to update all billable repairs/services
- Assisted in shipping/receiving, phone routing, documentation and Material Control tasks.
- Delivered exceptional customer service by promptly addressing concerns, maintaining strong relationships with clients and vendors.
Staffing Manager
BLUEPRINT SKILLED SERVICES
06.2018 - 06.2019
- Managed and operated a matrix of skilled candidates for future placements
- Prepared staffing plans and providing hiring assistance in Commercial Construction for Colorado and Wyoming
- Worked with companies such as Whiting & Turner FCI, A/P and GH Phipps
- Precisely followed all steps of the hiring process including, but not limited to, ensuring completion of new-hire paperwork and conducting reference checks such as I-9, EEV, DMV, etc
- Effectively developed and maintained business relationships.
Staffing Consultant
EXPRESS PROFESSIONAL EMPLOYMENT
03.2017 - 01.2018
- Responsible for the full lifecycle of candidate recruitment, including sourcing, screening, interviewing (phone/in person), pre/post hire paperwork, onboarding, coaching and retention of Temp, Temp to Hire, and Direct Hire positions
- Processed payroll, employment verification, and various data entry requirements
- Monitored Performance Selection System (PSS) and maintained current knowledge of federal and state regulations; ASA Professional
- Toured client facilities, negotiated bill and pay rates, and administered background and DMV checks, I-9’s and EEV
- Utilized various recruiting tracking software ATS and O/4 Software.
Education
High School Diploma -
Niwot HS
Skills
- Customer Relationships
- Decision-Making
- Full Cycle Recruiting
- I9/E-Verify
- Operations Management
- Strong team-builder
- Sales Development
- Coaching and mentoring
- Client relationship management
- Drug Testing/ Background Checks
- Branch Operations Management
- Excellent work ethic
Certification
- OSHA - 10
- RAD Instructor
- F.A.S.T Certification
Timeline
Branch Manager
Ascend Staffing
01.2021 - 04.2025
Administrative Assistant/HR
CONTRACT CUSHMAN, LLC
11.2019 - 08.2020
Cellular Business Coordinator (Contract)
CONTRACT BI/GEO, INC
07.2019 - 10.2019
Staffing Manager
BLUEPRINT SKILLED SERVICES
06.2018 - 06.2019
Staffing Consultant
EXPRESS PROFESSIONAL EMPLOYMENT
03.2017 - 01.2018
High School Diploma -
Niwot HS
OTHERWORKHISTORY
PERSONAL BANKER, US BANK, 2012, 2014, LONGMONT, COGOVERNMENT ACCOUNT SPECIALIST, COMM-TECH/CAD CAM SYSTEMS, 2007, 2012, BOULDER, CO
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