Monica Halloran

• The Assistant Dean has the responsibility for providing leadership toward the achievement of the highest possible level of excellence in student support in the College of Applied Social Sciences (CASS)
• The Assistant Dean provides leadership and support for all Schools in CASS, including advising, intervention strategies for academic probation, disposition concerns, career development, and other efforts to support student success and engagement in the college and in collaboration with other academic units at the University
• The Assistant Dean sits on the Leadership Council with Directors in the College as well as the Dean to advise, collaborate, communicate regarding my area of expertise
• Led initiatives to improve student success rates through advising support services.
• Spearheaded efforts to enhance communication between departments across campus.
• Developed programs and initiatives to increase student enrollment and promote retention.
• Promoted improvements to increase academic quality and meet learning outcomes.
• Liaised with university administration to facilitate daily operations and program management.
• Advised students on course selection, progress toward graduation and career decisions.
• Recruited, hired and oriented departmental staff.
• Developed curricula and recommended curricula revisions to improve student learning outcomes.
• Improved student educational plans by advising on course selection, progress plans and career decisions.
• Participated in committees related to curriculum design or program assessment initiatives.
• Received inquiries from current and prospective students regarding facility information, registration fees, class schedule and other general information and make admittance decisions.
• The Assistant Dean reports to the Dean of the College, and works alongside the Dean, Associate Dean, School Directors, and Program Coordinators in strategic planning, assigned committees such as DEI and curriculum committees, and hiring committees as needed.

• Manage the Master of Arts in Trauma Informed Leadership (MATIL) program.
• Develop strategies to improve operations and improve program management.
• Prepare and make presentations for prospective students.
• Manage payroll for adjunct faculty.
• Develop session schedules, program schedules for MATIL program.
• Hire, schedule, train and contract with adjunct faculty for teaching and onboarding.
• Facilitate communication between different departments in order to resolve issues quickly.
• Resolve student concerns in a timely manner while upholding University standards.
• Manage day-to-day operations of the program as tasks arise.

• Developed course syllabi, lesson plans and assignments for online courses.
• Created and managed student gradebooks in an online learning platform.
• Facilitated weekly asynchronous teaching.
• Provided feedback on student performance through written comments and assessments.
• Courses taught:

Adult Learning Seminar, Adult Spiritual Life and Growth, Human Growth and Development, Writing in the Social Sciences, Professional Ethics, CASS Career Development, Trauma Informed Leadership Seminar, team and individual coaching in mediation skills training course

Additional responsibilities held while being Assistant Dean upon request fo the Dean.

• Managed both the Bachelor's of Professional Studies (BPS) degree completion program and the Master's of Arts in Mediation and Conflict Resolution (MMCR) program.
• Led initiatives to improve student success rates through advising support services. Advocated for centralized student success support at the University level
• Developed strategies to improve operational procedures and reduce costs.
• Prepared and made presentations for prospective students.
• Researched, gathered data, and drafted reports for 5 year review of MMCR and BPS programs.
• Prepared payroll authorizations, processed student membership checks, and managed payroll for adjunct faculty as well as contract coaches in MMCR program.
• Developed session schedules, program schedules for all programs
• Hired, scheduled, trained and contracted with adjunct faculty for teaching and onboarding.
• Maintained calendars of upcoming events, meetings and deadlines; planned and executed ceremonies for different program cohorts (pinning and honor society)
• Assisted with the development of marketing campaigns aimed at increasing sales volume.
• Facilitated communication between different departments in order to resolve issues quickly.
• Resolved student concerns in a timely manner while upholding University standards.
• Managed day-to-day operations of Continuing Studies including scheduling tasks and assigning duties to assistant coordinator and graduate assistant.
• Developed policies and procedures related to unit operations ensuring compliance with University policy and higher education and best practices in adult education.
• Provided leadership, insight and mentoring to newly hired staff to supply knowledge of adult accelerated programs.
• Participated in subordinates' tasks to facilitate productivity while staff were on leave.
• Participated on 3 local community college advisory boards to enhance our standing in the local community and to make academic connections to improve transfers for students to attend DU.
• The programs of the School of Professional Studies were absorbed by the new college and this position ended.

• Promoted from Manager, Student Support Services, College of Applied Social Sciences after one year to assistant dean.
• Duties were recognized and expanded.

• Manage graduate and undergraduate students and programs including recruiting, orientation, student advising, retention, graduation; responsible for adjunct faculty recruitment, training, support, workshops, student/faculty interaction; act as liaison to all student support offices, manage budget; held 3 positions on local community college advisory boards.

• Managed transfer credit evaluation, portfolio review and assistance, provided student support and advising as well as served as the liaison with all academic departments on campus for graduate and undergraduate students

• Coordinated all aspects of internal and external events and planning including large revenue generating summer conferences; managed budgets, staffing, professional supervision; acted as liaison with all departments on campus

• Coordinated and managed all arrangements for external clients, assessed needs, negotiated contracts, assigned rooms/space, managed event and billing; served as liaison between client/user and other departments; i.e
• Catering, housekeeping, maintenance, media services, campus operations, performing arts and facilities; maintained data bases and calendar programs/schedules; developed and coordinated marketing campaign for Conference Services; hired, trained, supervised and evaluated conferences services student support staff

• Oversaw day-to-day operations of not-for-profit with $70,000 annual budget: hired, trained, supervised and supported part-time staff of eight; acted as liaison to board of directors; wrote or collaborated on grants as necessary; communicated with Wardens and Superintendents to gain support for new program initiatives; reviewed and responded to state contracts; networked with similar agencies/organizations to stay informed and to support legislation in the best interests of the family; edited and wrote regular newsletter to supporters and inmates; supported web page development and other marketing and public relations initiatives; and recruited and supported large volunteer staff

• Planned and executed every facet of an international, religious, multilingual retreat for over 300 people from 16 countries; shaped the vision for and managed the details of the conference over a 20-month period, utilizing the assistance of a small core group on site and many volunteers from various countries, with the CFO

• Initiated licensing in new states with State Boards of Education; renewed existing licenses; conducted research; supervised special writing projects; solely responsible for national accreditation process and final report

• Managed all functions of Chicago Regional Office: supervised local staff (6); interviewed, hired and supervised faculty of practicing attorneys (200-230); scheduled classes and acted as liaison to over twenty lecture sites; acted as liaison with State Boards of Education in four states, supervised regulatory compliance and bonding; in conjunction with national office and faculty, assisted with curriculum development and student responses to curriculum as well as career advising, placement and development
• Developed and implemented regional strategies to increase market share and profitability.
• Analyzed customer feedback data and developed action plans to improve customer service levels.

• Supervised two fitness professionals and a staff of eighty; prepared budgets and monitored income expenses of fitness classes and evaluations, gymnastics, special populations programs, health centers; assisted in advertising campaigns for new member recruitment; prepared promotional material for all programs under my supervision; worked cooperatively with lay boards to improve services to members and to renovate facilities; conducted fitness workshops and employee orientation sessions; worked cooperatively with local hospital to offer a fitness and weight management program, acted as the international promoter at our YMCA facility