Monica Hammie(Richardson)

Executive Secretary to the Executive Director

State Of CT, Commission On Human Rights

07.2013 - 08.2022

Updated spreadsheets and created presentations to support executives and boost team productivity.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Coordinated events and worked on ad hoc projects.
Handled confidential information in professional manner.
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Handled incoming and outgoing mail, email and faxes.
Transcribed phone messages and relayed to appropriate personnel.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Organized and updated schedules for executives.
Upheld strict timetables by maintaining accurate, balanced calendars.
Worked with senior management to initiate new projects and assist in various processes.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Collated and distributed agendas and minutes for all executive meetings.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Assisted in preparation of financial reports, budgeting and forecasting for executive office.
Answered high volume of phone calls and email inquiries.
Updated and maintained confidential databases and records.
Filed paperwork and organized computer-based information.
Screened personal and business calls and directed to appropriate party.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Took notes and dictation at meetings.
Promoted team productivity by keeping supplies organized and well-stocked.
Volunteered to help with special projects of varying degrees of complexity.
Coordinated travel arrangements and bookings for executive staff.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Led staff and vendors in providing high level of service for owner and guests.
Orchestrated successful conferences and associated travel for speakers and attendees.
Documented and distributed meeting notes to identify, analyze, and improve workflows.
Developed and implemented office policies and procedures to facilitate smooth workflow.