Monica Hansen
Gilbert,USA
Summary
Professional CNA / caregiver with strong background in providing compassionate and effective support to my clients. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in providing personal care, maintaining client comfort and safety, and maintaining trust with clients and their families. Reliable, empathetic, and focused on delivering high-quality care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Caregiver / CNA
Endeavor In Home Care
Gilbert, AZ
02.2024 - Current
- Assist clients with all ADLs
- Assist with client's hygiene; oral care/denture care, nail care, bed baths, showers, dressing
- Transfers / mechanical lifts
- Brief/incontinent care, toileting
- Chauffeur clients to appointments/errands
- Light housekeeping
- Meal prep
- Delegated wound care
- Companion care
- Ambulation & exercises
CNA
BAYADA Home Health Care
Phoenix, AZ
05.2021 - 12.2025
- Conducted in home client visits
- Assisted dementia / TBI / geriatric clients
- Experience with Parkinson's disease
- Assisted clients with bathing / grooming
- Incontinence care / brief changes
- Light housekeeping
- Chauffeured clients to doctor appointments
- Meal preparation
- Companion care
- Ambulation and exercises
CNA / Caregiver
Homewatch CareGivers
Gilbert, AZ
05.2021 - 12.2022
- Conducted in home client visits
- Assisted clients with bathing / grooming
- Light housekeeping
- Provided companionship
- Assisted with wound dressings
- Meal preparation
- Chauffeured clients to appointments
- Scheduled doctor appointments
- Ambulation and exercises
- Companion care
Sterile Technician
Risa's Dental and Braces
Chandler, AZ
07.2020 - 03.2021
- Prepared instruments for sterilization
- Sterilized trays, instruments, and operatories
- Turned rooms for a fast-paced dental/orthodontic office
- Sterilized/disinfected operatories and applied barriers
- Set up instruments and supplies for dental procedures
- Maintained weekly/monthly maintenance for autoclave
- Maintained cold sterile
- Assisted with dental procedures when needed
CNA
Nurse Staffing at Home
Tempe, AZ
03.2015 - 06.2020
- Conducted in home client visits
- Companion care
- Light housekeeping
- Ambulation and exercises
- Vitals
- Assisted with bathing and grooming
- Assisted with dental hygiene and denture care
- Assisted with wound dressing, skin, and nail care
- Incontinent care
- Assisted quadriplegic / TBI / dementia clients
- Chauffeured clients when needed
Warehouse Worker
Origami Owl
Chandler, AZ
06.2013 - 03.2015
- Performed daily audit/inspections of jewelry packages to verify accurate orders
- Inspected jewelry for flaws before packing
- Generated UPS, USPS, and FedEx labels using computer program
- Helped out in areas of warehouse (Picking, Packing, Engraving, Sorting, Inventory)
Customer Service Manager / Bookkeeper
County Market
Rice Lake, WI
09.2002 - 09.2008
- Maintained, generated, and submitted documentation and logs of daily/weekly sales reports
- Generated/submitted monthly customer charge accounts and processed payments to their accounts
- Answered multi-line phone, transferred calls, used fax/copy machines and cashier registers, processed money orders and Western Union money transfers
- Supervised cashiers and trained new hires
- Answered/resolved customer inquiries/complaints
- Maintained accurate ATM logs and filled machine
- Balanced cashier money tills, made daily bank deposits
- Maintained store's cash safe
- Ordered necessary office supplies
Education
Certificate - Dental Assisting
American Institute of Dental Assisting
Mesa, AZ03-2020
Certificate - Nursing Assistant
American Medical Training Institute
Mesa, AZ12-2014
Some college - General Studies
Chippewa Valley Technical College
Eau Claire, WI02-2013
High school diploma or GED -
Barron High School
Barron, WI05.2002
Skills
- Infection Control Training
- Microsoft Office
- CPR & AED certified
- Vital Signs
- Anatomy Knowledge
- Geriatric clients
- Vital signs
- Wound care (delegated from nurse)
- Bathing / bed bath
- Transfers / mechanical lifts
- Dementia Care
- Meal Preparation
- Customer service
- Cash handling
- Bookkeeping
Certification
- CNA
- CPR / BLS Certification
- Certified Dental Assistant
Timeline
Caregiver / CNA
Endeavor In Home Care
02.2024 - Current
CNA
BAYADA Home Health Care
05.2021 - 12.2025
CNA / Caregiver
Homewatch CareGivers
05.2021 - 12.2022
Sterile Technician
Risa's Dental and Braces
07.2020 - 03.2021
CNA
Nurse Staffing at Home
03.2015 - 06.2020
Warehouse Worker
Origami Owl
06.2013 - 03.2015
Customer Service Manager / Bookkeeper
County Market
09.2002 - 09.2008
Certificate - Nursing Assistant
American Medical Training Institute
Some college - General Studies
Chippewa Valley Technical College
Certificate - Dental Assisting
American Institute of Dental Assisting
High school diploma or GED -
Barron High School