Monica Hernandez
Riverside,CA
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
18
18
years of professional experience
Work History
Front Desk Receptionist
Employment Solutions
02.2010 - 03.2023
- Greeted visitors or callers to handle questions direct to appropriate staff (bilingual)
- Supported HR functions by preparing new hire packets and conducting on boarding activities
- Maintained confidentiality of sensitive data to protect customer and business information.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Sales Representative
Moxie Pest Control
05.2008 - 08.2008
- Scheduled daily incoming orders input accurate information into data base
- Communicated with customers to obtain instructions desired to be preformed
- Evaluate concerns to insure customer satisfaction
Customer Service Representative
Consolidated Foundries
03.2005 - 01.2008
- Served help the needs of aerospace,military and automotive industries
- Data entry inputted new purchase orders
- Located, retrieved and filled all departments corresponding documents
Education
High school diploma -
Jordan High School
Los Angeles, CASkills
- Bilingual
- Data entry
- Recruiting
- Administrative Experience
- Verbal and Written Communication
- Front Desk Operations
- Microsoft Outlook
- Administrative Skills
- Filing
- Customer Service
Languages
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Front Desk Receptionist
Employment Solutions
02.2010 - 03.2023
Sales Representative
Moxie Pest Control
05.2008 - 08.2008
Customer Service Representative
Consolidated Foundries
03.2005 - 01.2008
High school diploma -
Jordan High School
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