Monica Hernandez

Dynamic Manager Level 2 at McDonald's, adept in enhancing customer satisfaction and resolving conflicts with a focus on quality service delivery. Excelled in team leadership and complex problem-solving, significantly improving team performance and client relations. Demonstrated exceptional multitasking abilities and adaptability, ensuring operational excellence and reliability. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.