- Playing Sports
- Adventure Travel
- Road Trips
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Enjoy hobbies that combine physical activity with outdoor exploration
Monica Hertling
Ramsey,MN
Summary
I am a dedicated Health Care Assistant with a strong work ethic, at Fridley Middle School, excelling in patient-focused care and time management. Skilled in recording vital signs and fostering compassionate relationships, I consistently enhance patient satisfaction through attentive support and effective communication, committed to promoting independence and dignity in every interaction. Additionally, I am a retail sales professional with significant experience in driving team performance and elevating customer service standards, known for my collaborative approach and adaptability to changing retail environments, as well as my expertise in inventory management and conflict resolution. I possess versatile skills in project management, problem-solving, and collaboration, bringing a fresh perspective and strong commitment to quality and success, and I am recognized for my adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Fridley Middle School
08.2024 - Current
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported students with special needs by coordinating individualized healthcare plans and working closely with the interdisciplinary team.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Oversaw health services for school of 700 students.
CNA
Guardian Angles Care Center
10.2023 - 01.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Sales Consultant
Totally Tanning
04.2023 - 10.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Receptionist
DSW Shoes
08.2022 - 02.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate of Science - Radiation Therapy
Northwestern Health Sciences University
Bloomington, MN01-2027
Skills
- Time management
- Patient care
- Patient-focused care
- Supporting personal needs
- Empathy and compassionate care
- Recording vital signs
- Medication administration
- Strong work ethic
- Guest engagement
- Organization
- Time Management
Certification
- First Aid Certification - American Heart Association.
- CPR/AED Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Interests
Timeline
Health Care Assistant
Fridley Middle School
08.2024 - Current
CNA
Guardian Angles Care Center
10.2023 - 01.2025
Sales Consultant
Totally Tanning
04.2023 - 10.2023
Receptionist
DSW Shoes
08.2022 - 02.2023
Associate of Science - Radiation Therapy
Northwestern Health Sciences University
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