Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Monica Hignojos

Professional School Bus Driver
Cedar Hill,TX

Summary

Currently, an energetic professional School Bus Driver, bringing 10 plus years of top-quality performance in the transportation industry. Dedicated employee known for handling multiple tasks, creative, productive and excellent customer service with a positive attitude. Always ready and eager to learn new aspects of any job. Flexible hard worker and contribute to team success. Self-motivated, highly organized, detail-oriented and safety-driven with solid record of accomplishment. Recognized as getting the job done. Hardworking employee enthusiastic about learning Transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Careful School Bus Driver attentive to road rules, school schedules and students' needs. Maintains daily schedules with good driving abilities and understanding of local traffic flows. Protects students by operating bus safely and controlling student behavior.

Overview

15
15
years of professional experience
12
12
Certification

Work History

Professional School Bus Driver

Mesquite ISD
03.2023 - Current
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Recorded bus route and made notes for substitute drivers.
  • Identified and reported mechanical problems and safety hazards.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

2nd Shift Dispatcher/Lead Supervisor/Airport Shuttle Driver

ABM Industries
2020 Westridge Drive, Irving, Texas 75038, TX
06.2021 - 03.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Directed dispatching, routing and tracking of [15-20] fleet vehicles.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Professional School Bus Driver

Cedar Hill ISD
914 Ceadrview, Cedar Hill 75104, TX
08.2021 - 06.2022
  • Reconfigured routes to accommodate added or removed scheduled stops.
  • Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
  • Maintained order and discipline bus to prevent accidents or injuries.
  • Worked closely with transportation director to assist with testing for the up coming 2022-2023 Zonar program project.
  • Created, distributed Zonar badges and notified the driver if student was not eligible to ride.
  • Collected and updated student roster spread sheets in Microsoft Word.
  • Utilized the Skyward, Route finder Plus, Student Roster and CHISD.net to accomplish the transportation director's goals.
  • Drove multi-passenger vehicles to transport students between neighborhoods, schools and school activities.

Shop Clerk & School Bus Driver

Duncanville ISD
307 Crankshaft Drive, Duncanville, Texas 75116, TX
03.2019 - 09.2021
  • Ensure all fuel records are in accordance with Local, State, and Federal guidelines and all changes are consistent with district policies, guidelines, and procedures.
  • Assisted driving AM/PM route daily and taking vehicles to vendors to repairs.
  • Notified TECQ gas pumps for leaks or malfunctions in a timely manner per state and federal guidelines.
  • Prepare correspondence, forms, manuals, and reports as needed.
  • Assisted with bilingual call's, incoming call, answer questions, and direct calls to proper party.
  • Prepare correspondence, forms, manuals, and reports as needed.
  • Processed daily fuel reports , monthly budget and filed trip fuel reports promptly .
  • Observed strict safety measures and made sure all drivers were equipped with knowledge needed to work safely for emergency fuel spills. (Class C training)
  • Supply shop mechanics with shop forms and input of preventive maintenance records and filling of all documents.
  • Regulatory monitoring school busses and all district vehicles to ensure registration, license plates and title transfers for the district.
  • Recommended efficiency improvements through analyzing and comparing vendors to reduce costs for drives daily supplies.
  • Responsible for ordering and keeping supplies for the drivers such as gloves, masks, driver log books, kleenex, towels, disinfectant, bottles, trash cans and brooms.
  • Drive a daily bus route AM & PM
  • Conducted inventory records by entering each tanks gallons used daily item in system and documenting in inventory log computer system.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Learned and adapted quickly to new technology and software applications.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Drove bus along assigned route, picking up students.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Completed logbooks, incident reports and other daily paperwork.

School Bus Driver

Hurst-Euless-Bedford Independent School District
1350 W Euless Blvd, Euless, Texas 76040, TX
10.2019 - 03.2020
  • Obeyed all DOT rules and regulations in addition to local laws and stipulations.
  • Assisted disabled passengers in boarding and exiting bus.
  • Obeyed traffic laws and follow established traffic and transportation procedures
  • Performed pre-trip inspection and testing of transit bus for mechanical problems prior to beginning scheduled run.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Escorted young children across roads and highways.
  • Maintained Texas driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Drove bus along assigned route, picking up students.
  • Enforced student behavior policies and responded to student emergencies.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Created and enforced bus rules and kept expectations posted.

School Bus Driver

Mansfield Independent School District
1910 N. Main Street, Mansfield, Texas 76063, TX
08.2011 - 10.2019
  • Adhered to company determined schedules and routes to ensure timely arrivals and departures.
  • Maintained timely adherence to schedules and safety protocols.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Obeyed traffic laws and followed established traffic and transportation procedures.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Organized and detail-oriented with a strong work ethic.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Inspected bus for any mechanical issues before departure.
  • Operated large vehicles in difficult urban and rural conditions.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.

Transportation/Operations Maintenance

Grand Prairie I.S.D
2606 S Beltline Road, Grand Prairie, Texas 75052, TX
07.2008 - 11.2009
  • Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
  • Maintained timely adherence to schedules and safety protocols.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Met vehicle operation regulations by staying up-to-date on personal licensing requirements and performing regular maintenance.
  • Guaranteed safe and on-time passenger arrival by closely monitoring passenger and route safety and enforcing regulations.
  • Worked effectively in fast-paced environments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

High School Diploma -

North Dallas High School
Dallas, Texas
1989

Skills

    NSC Defensive Driving Course

    Completion: April 13, 2023 (Four Hrs)

    Nonviolent Crisis Intervention 2nd Edition

    Completion: July 17, 2023 (Two Hrs)

    Texas Class A/B Operator Training -2018 Rule

    Completed: 7/20/2023

    Expiration: 7/19/2026

    MISD Safe Driver Award

    8 years of No Fault Accidents

    Received 8-5-2019

    MISD Certificate of Appreciation

    Perfect Attendance

    Received 2017 - 2018

    Received 2018 - 2019

Certification

Hignojos
  • TAPT Professional Certification Program
  • June 25 & 26 2021
  • The Woodlands (12 Credits)
  • (13) Presentation Skills
  • (20) Safety & Security Management
  • July 23 - 25 2021
  • Georgetown (18 Credits)
  • (0) Introduction to Transportation
  • (22) Documentation
  • (03) Purchasing
  • CPR Certified Training - MISD 2019
  • Youth Mental Health/First Aid USA Training MISD 10/11/19-10-11-22
  • Licensed CDL Class B
  • Obtained 2008 S & P Endorsement
  • (Trained in GPISD)

Timeline

Professional School Bus Driver

Mesquite ISD
03.2023 - Current

Professional School Bus Driver

Cedar Hill ISD
08.2021 - 06.2022

2nd Shift Dispatcher/Lead Supervisor/Airport Shuttle Driver

ABM Industries
06.2021 - 03.2023

School Bus Driver

Hurst-Euless-Bedford Independent School District
10.2019 - 03.2020

Shop Clerk & School Bus Driver

Duncanville ISD
03.2019 - 09.2021

School Bus Driver

Mansfield Independent School District
08.2011 - 10.2019

Transportation/Operations Maintenance

Grand Prairie I.S.D
07.2008 - 11.2009

High School Diploma -

North Dallas High School

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Monica HignojosProfessional School Bus Driver