Monica Hilburn
Garden City,KS
Summary
Dynamic transportation professional with a proven track record at Finney County Committee on Aging, excelling in route optimization and staff management. Adept at ensuring passenger safety through rigorous pre-trip inspections and defensive driving. Recognized for fostering strong relationships and enhancing operational efficiency while maintaining compliance with DOT regulations.
Professional driver with proven track record in safely transporting passengers. Strong focus on punctuality, route planning, and ensuring passenger comfort. Known for effective teamwork, adaptability, and communication skills. Reliable and adept at responding to changing schedules and traffic conditions.
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Bus Driver
USD363
11.2018 - Current
- Learned and adhered to safety protocols for passenger transport.
- Assisted in routine vehicle inspections to ensure operational readiness.
- Adapted quickly to changing schedules and routes based on demands.
- Communicated effectively with passengers regarding travel information and delays.
- Maintained cleanliness and organization of the bus interior for passenger comfort.
- Engaged in ongoing training sessions to improve driving skills and safety awareness.
- Developed familiarity with local traffic laws and regulations for safe driving practices.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
- Monitored student behavior and enforced safety protocols during transit.
- Transport 30 students safely to and from school.
Transportation Assistant Director
Finney County Committee on Aging
08.2022 - 09.2025
- Provide safe, efficient and quality transportation for residents
- Coordinated transportation schedules to optimize routes and reduce delays.
- Reconcile daily manifests.
- Supervise drivers and drivers schedule.
- Review vehicle pre and post trip reports.
- Ensure drivers KDOT physicals and CDL licenses are current.
- Maintain Vehicle maintenance schedule records and fuel expense reports.
- Continues required KDOT training schedules -Drug/alcohol, RTAP safety training, first aid/CPR, and defensive driving
- Prepares monthly reports for Transportation Director, City of Garden City and Finney County
- Enter monthly reports in Black Cat for KDOT report
- Oversee new vehicle delivery and inspection.
- Schedules and ensures vehicles are ready for annual KDOT vehicle inspection.
- Reconciles weekly fuel statement.
- Reviews all vehicle maintenance and repair bills - code to correct funding source.
- Obtain MVR's prepare the annual KCC review of driving record.
- Prepare biannual KCC MC150 safety compliance report and KDOT NDT report.
- Managed inventory records using logistics software to ensure accurate levels
- Trained new staff on transportation procedures and safety protocols for efficiency.
- Assisted in the development of transportation budgets, monitoring expenses and identifying cost-saving opportunities.
- Used excel to input, track and analyze data.
- Order bus parts for immediate use and stock.
Personal Care Assistant
Robin Marsh
01.2011 - 08.2023
- Provided personalized care, enhancing patient comfort and well-being.
- Personal Hygiene -Assist with bathing dressing and grooming
- Mobility- light exercises.
- Meal support- prepare meals, help with feeding.
- Household Tasks- provide light housekeeping, and other cleaning duties.
- Companionship- offer emotional support, conversation, and accompaniment to social events.
- Transportation- Provides rides to appointments or other community locations.
- Reporting- Communicates patients concerns or changes in condition to nurses or physicians.
- Assisted with daily living activities, promoting independence and dignity.
- Monitored health conditions, reporting changes to appropriate staff for timely interventions.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- 1 on 1 support for individual with intellectual disability.
Program Coordinator
Salvation Army
03.2012 - 08.2019
- Coordinated program logistics, ensuring efficient scheduling.
- Developed and implemented training materials for staff development and program effectiveness.
- Facilitated communication between stakeholders, enhancing collaboration and project alignment.
- Streamlined reporting processes, improving accuracy and timeliness of data submissions.
- Mentored junior team members, fostering professional growth and enhancing team capabilities.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Certified Medical Assistant
Garden Valley Retirement Village
09.2011 - 01.2013
- Administered patient assessments and vital signs to ensure comprehensive care delivery.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Improved patient care by efficiently managing medical records and maintaining accurate documentation.
- Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
- Reduced errors in medication administration by diligently verifying prescriptions and dosage instructions before administering medications.
- Increased patient satisfaction with compassionate bedside manner and effective communication skills.
- Contributed to team success with strong collaboration skills, assisting colleagues in various tasks when needed.
- Continuously expanded medical knowledge by participating in continuing education opportunities relevant to the Medical Assistant role.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Cared for 20 residents daily.
Education
No Degree - Business
Garden City Community College
Garden CityHigh School Diploma - General
Wichita County High School
Leoti, KS05-1999
Skills
- Safety-focused
- Pre-trip inspections
- Defensive driving
- DOT regulations
- Disability awareness
- Transporting students
- Creativity and innovation
- Staff management
- Organizational development
- Charismatic leader
- Team management
Timeline
Transportation Assistant Director
Finney County Committee on Aging
08.2022 - 09.2025
Bus Driver
USD363
11.2018 - Current
Program Coordinator
Salvation Army
03.2012 - 08.2019
Certified Medical Assistant
Garden Valley Retirement Village
09.2011 - 01.2013
Personal Care Assistant
Robin Marsh
01.2011 - 08.2023
No Degree - Business
Garden City Community College
High School Diploma - General
Wichita County High School
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