Monica Houghtailing
Admin Assistant
Brentwood,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Escrow Assistant
Fidelty National Title
Walnut Creek, CA
02.2021 - 08.2021
- Assisted customers with the escrow process, including answering questions and providing documentation.
- Prepared forms for real estate transactions such as deeds, mortgages, and other legal documents.
- Reviewed title reports to ensure accuracy of information before closing.
Real Estate Assistant
Main Street Realty
Oakley, CA
04.2006 - 02.2021
- Assisted real estate agents with scheduling appointments, conducting market research and preparing sales documents.
- Maintained accurate records of all transactions including contracts, closing statements and other legal documents.
- Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
- Conducted property inspections to ensure compliance with safety regulations prior to listing or sale.
- Facilitated communication between clients, lenders, attorneys, title companies and other parties related to a transaction.
- Developed relationships with vendors such as contractors, appraisers and inspectors who are used during the course of a transaction.
- Updated online listings regularly using MLS software programs such as Realtor.com or Zillow.
- Organized files containing important information about each client's transaction including financing details, inspection results and appraisal reports.
- Wrote purchase agreements, disclosures and other contractual documents, using DocuSign to obtain signatures and complete paperwork.
- Communicated with appraisers, reviewers and bank departments to make closings go smoother.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
High School Diploma -
Vista High School
Vista, CA06-1994
Skills
- Accuracy and Precision
- Client Relationship Building
- Document Review
- Property Research
- Attention to Detail
- Clerical Support
- Problem-Solving Abilities
- Teamwork and Collaboration
- Decision-Making
- Customer Service
- Multitasking
- Goal Setting
- Document Preparation
- File Management
- Professionalism
- Problem-Solving
- Organizational Skills
- Reliability
Certification
- Transaction Coordinator
Timeline
Escrow Assistant
Fidelty National Title
02.2021 - 08.2021
Real Estate Assistant
Main Street Realty
04.2006 - 02.2021
High School Diploma -
Vista High School
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