Monica Huber
Duncannon,PA
Summary
Experienced with therapeutic techniques and client-focused care. Utilizes active listening and empathy to create supportive environment. Knowledge of crisis intervention and individualized treatment planning, ensuring effective support for diverse client needs.
Professional counselor equipped to guide clients through challenges and foster personal growth. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Counselor
Court of Indianapolis, Indiana
Indianapolis, IN
01.2018 - 01.2020
- Provided crisis intervention services, effectively managing high-stress situations to support client safety and stability.
- Collaborated with community organizations to connect clients with resources for ongoing support post-counseling.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Designed culturally-sensitive interventions tailored to each client''s background and experiences.
- Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Provided crisis intervention services, offering immediate support and stabilization.
- Advocated for clients' needs, connecting them with community resources to support their well-being.
- Reduced symptoms of anxiety and depression in clients by utilizing cognitive-behavioral strategies.
- Listened to clients' concerns and provided encouragement and support.
Furniture4U Manager
David Garman
Lititz, PA
2015 - Current
- Oversaw daily operations, ensuring team adherence to quality and safety standards.
- Developed and implemented process improvements to enhance operational efficiency.
- Trained and mentored junior staff on best practices and company policies.
- Coordinated cross-departmental collaboration to streamline project execution.
- Managed and motivated employees to be productive and engaged in work.
- Managed inventory levels, optimizing supply chain processes for cost reduction.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Sales and Caring Manager
Riverfront Character Inn
Flint, MI
2001 - 2005
- Managed inventory levels, optimizing supply chain processes to reduce costs and minimize waste.
- Coordinated marketing initiatives to increase brand visibility and attract new guests to the inn.
- Analyzed guest feedback, identifying trends to drive continuous improvement in services offered.
- Collaborated with local businesses to create partnerships that elevated guest experiences and offerings.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma - Counselor Deploma
Homeschool
Duncannon, PA06.1996
Timeline
Counselor
Court of Indianapolis, Indiana
01.2018 - 01.2020
Furniture4U Manager
David Garman
2015 - Current
Sales and Caring Manager
Riverfront Character Inn
2001 - 2005
High School Diploma - Counselor Deploma
Homeschool