Billing Specialist
- Answered customer inquiries regarding billings, payments, account status.
- Performed insurance verification, pre-certification and pre-authorization.
- Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
- Generated periodic reports summarizing account balances and collection activities.
- Submitted claims to insurance companies.
- Processed invoice payments and recorded information in account database.
- Monitored customer account details for non-payments, delayed payments, and other irregularities.
- Generated and distributed month-end statements for customers and resolved related concerns.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.