Summary
Overview
Work History
Education
Certification
Skills, Capabilities, Interests
Timeline
Generic

Monica Jasmine Morales

Edinburg,USA

Summary

Motivated educator with a passion for student development and academic growth. Recently graduated from the University of Texas Rio Grande Valley with a degree in English and certification in education for grades 7th-12th. Skilled in creating inclusive, safe, and engaging classroom environments through successful completion of student teaching. Known for fostering strong, supportive relationships with students, prioritizing both learning and emotional well-being, and cultivating a positive classroom culture where all students feel valued and empowered to succeed. Customer service experience at Michael’s since August 2024 has enhanced communication, teamwork, and problem-solving skills that complement teaching abilities. Excited to apply training, real-world classroom experience, and dedication to student success in a full-time teaching role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Member & Customer Service Associate

Michael's
08.2023 - Current
  • Delivered high-quality customer service, assisting with product selection, addressing inquiries, and ensuring a positive shopping experience
  • Maintained a well-organized, inviting store environment to maximize customer satisfaction
  • Collaborated with colleagues to meet and exceed sales targets while ensuring smooth store operations
  • Performed inventory management and restocking, ensuring product availability for customers
  • Promoted a positive and efficient work environment by encouraging collaboration, resolving conflicts, and ensuring open communication among team members
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Member & Volunteer

Baptist Student Ministry - University of Texas Rio Grande Valley (UTRGV)
08.2019 - 05.2025
  • Began in Fall 2019, coordinated volunteer efforts for local outreach programs, and organized fundraising events to support mission trips and campus activities
  • Volunteered at Global Blends Coffee Shop, a pay-what-you-can, donation-based food service aimed at supporting college students while fostering a connection to Christ
  • Recognized for outstanding volunteer contributions, providing service and outreach to fellow students
  • Volunteered in various outreach events and activities focused on sharing Christ's word and bringing people closer to faith
  • Developed strong interpersonal and communication skills while building relationships with students and engaging in faith-based discussions
  • Used strong interpersonal communication skills to convey information to others.

Education

Bachelor of Arts - English with Teacher Certification

The University of Texas Rio Grande Valley
Edinburg, Texas
05.2025

Certification

State of Texas Teaching Certification, English Language Arts Grades 7–12

Skills, Capabilities, Interests

  • Proficient in English & Spanish
  • Strong verbal and written communication skills
  • Lesson planning and curriculum development
  • Classroom management and student engagement
  • Customer service and conflict resolution
  • Adaptability to diverse learning environments
  • Committed to continuous personal development
  • Strong time management and multitasking abilities
  • Curriculum compliance with TEKS
  • Differentiated Instruction and learning assessment
  • Cultural sensitivity and community involvement

Timeline

Team Member & Customer Service Associate

Michael's
08.2023 - Current

Member & Volunteer

Baptist Student Ministry - University of Texas Rio Grande Valley (UTRGV)
08.2019 - 05.2025

Bachelor of Arts - English with Teacher Certification

The University of Texas Rio Grande Valley

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