Overview
Work History
Education
Skills
Certification
Languages
Timeline
Monica  John

Monica John

Abilene,Texas

Overview

9
9
years of professional experience
1
1
Certification

Work History

School Interpreter

Winooski School District
09.2022 - 03.2024
  • Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
  • Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
  • Enabled timely delivery of services to non-English speaking customers by translating written documents accurately and efficiently.
  • Enabled effective communication during crisis situations, remaining calm under pressure while delivering accurate verbal translations quickly and efficiently.
  • Bridged cultural gaps within communities through participation in local outreach programs aimed at fostering understanding among diverse populations.

Bakery Sales Associate

Hannaford Supermarket
05.2018 - 06.2020
  • Demonstrated strong product knowledge, answering customer inquiries confidently and accurately to facilitate informed purchasing decisions.
  • Conducted weekly audits of bakery products for freshness and quality control purposes, upholding high standards within the department.
  • Operated cash register accurately during high-traffic periods, ensuring a smooth checkout process for all customers.
  • Trained new associates on proper bakery department procedures, ensuring consistent quality across all personnel.
  • Maintained a clean and visually appealing bakery display, attracting more customers and boosting sales.
  • Developed strong relationships with regular customers by remembering their preferences and making tailored suggestions during future visits.

Caregiver

VNA Family Of Services
04.2015 - 02.2018
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.

Education

High School Diploma -

BHS, Burlington, VT

Skills

  • Records Management
  • Client Support
  • Professional ethics
  • Language Fluency
  • Cross-cultural communication
  • Interpersonal Communication
  • Relationship Building
  • Subject matter expertise
  • Client Confidentiality
  • Interpretation Equipment Use
  • Intercultural Sensitivity
  • Sight Translation
  • Voice Modulation
  • Memory retention
  • Terminology Management
  • Fluent Bilingualism
  • Ethical Codes Adherence
  • Word Conflict Resolution
  • Confidential Information Protection
  • Microsoft Office
  • Critical Thinking
  • Attention to Detail
  • Democratic Political Processes
  • Student Assistance
  • Time Management
  • Excellent Communication
  • Self Motivation
  • Problem-solving abilities
  • Microsoft Access

Certification

LNA

Languages

Swahili
Native or Bilingual
Kirundi
Native or Bilingual

Timeline

School Interpreter - Winooski School District
09.2022 - 03.2024
Bakery Sales Associate - Hannaford Supermarket
05.2018 - 06.2020
Caregiver - VNA Family Of Services
04.2015 - 02.2018
BHS - High School Diploma,
Monica John