Monica Johnson
Houston,TX
Summary
Patient and safe transportation professional with 14 years experience, clean driving record and a current CDL. In-depth knowledge of safety and traffic regulations and defensive driving techniques.
Overview
26
26
years of professional experience
1
1
Certification
Work History
School Bus Driver
IDEA Public Schools
05.2022 - Current
- Drive assigned route daily picking up
- Students and dropping them back off in safe timely manner.
- Perform pre and post trip on bus.
- Call in any maintenance issues
- Provide good customer service
- Arrive to work on time and I. Uniform
Driver
St. James Place
05.2017 - Current
- Drives vehicles for various programs such as shopping, sightseeing, field trips, etc.
- Coordinates pick-ups for Senior Citizens participating in recreational or social service programs such as, community center programs, shopping trips, library or museum visits, sightseeing trips, or sporting events.
- Assists Senior Citizens with packages and getting on and off van or bus.
- Checks the condition of a vehicle’s tires, brakes, windshield wipers, lights, oil, fuel, water and safety equipment to ensure that everything is in working order.
- Reports any bus malfunctions or needed reports.
- Maintains vehicles including fueling, cleaning, general maintenance, coordinating routine servicing and the repair of assigned vehicles.
- Maintains an accurate accounting of program participants on field trips.
- Follows safety rules and passengers board and exit buses or cross streets near bus stops.
- Complies with traffic regulations to operate vehicles in a safe and courteous manner.
- Prepares and submits reports that may include the number of passengers or trips, hours worked, mileage, fuel consumption, as requested.
- Reads maps and follows written and verbal geographic directions.
Driver/Operator
First Transit
02.2015 - Current
- Complete pre and post trip on vehicles
- Provide excellent customer service
- Drive a assigned route around campus and surrounding area of the university
- Call in any maintenance issues to dispatch as needed
- Attend monthly safety meetings
- Provide information to students on locations, etc...
- Drive bus safely and adhere to all company and local policies
Operator
Capital Area Transit
02.2014 - 01.2015
- Provided good and friendly customer service to our passengers.
- Conducted daily DOT pre-trip inspections according to a set checklist.
- Responsible for calling in any maintenance issues or defects.
- Effectively communicate with dispatch before leaving garage and through out my shift using codes required by company.
- Followed all state and company guidelines in effectively driving the vehicle in normal and bad weather.
- Responsible for loading and discharging passengers in safe environment.
- Submitted reports on the condition of the vehicle at the end of each trip.
School Bus Driver
First Student
05.2012 - 02.2014
- Completed a pre trip and post trip daily on each trip.
- Responsible for fueling bus after each trip if needed.
- Safely loaded and discharged students per company policy.
- Drive bus in following all state and company policies in normal and bad weather conditions.
- Make sure no students were left on the bus by doing a safety check at the school and when bus arrived to yard.
- Responsible for communicating to dispatch using radio and codes per company policy.
- Responsible for calling in any maintenance issues and safety issues.
- Responsible for getting students to and from school on time.
Store Manager
Circle K
02.1999 - 05.2013
- Provided excellent customer service.
- Managed team of 10-12 employees.
- Reduced and controlled expenses by conducting daily audits.
- Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.
- Responsible for ordering gasoline and products for the store.
- Daily paperwork completed by 10am and deposits made in a timely manner.
- Train and hire new employees and managers per company policy and regulations.
- Attend monthly manager meetings.
- Load Atm machine and call in all change orders.
- Responsible for maintaining store image 95% or better at all times.
- Delegating task in store to make sure store was delivering the products and services we promised.
Education
GED - undefined
Baker High School
Baton Rouge, LA08.2000
Skills
- Clean DMV record
- DOT regulations
- Customer Oriented
- Great Attitude
Certification
- Commercial driver's licenses
- DRIVERS_LICENSE_B
- State: LA
- Endorsements
- S (School bus), P (Passenger vehicles)
- Air brakes
Defensive driving course
Successful completed Defensive Driving Course
Additional Information
Certified CPR Course completed
Timeline
School Bus Driver
IDEA Public Schools
05.2022 - Current
Driver
St. James Place
05.2017 - Current
Driver/Operator
First Transit
02.2015 - Current
Operator
Capital Area Transit
02.2014 - 01.2015
School Bus Driver
First Student
05.2012 - 02.2014
Store Manager
Circle K
02.1999 - 05.2013
GED - undefined
Baker High School
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