MONICA JUN
Northlake
Summary
Dynamic operations leader with over 15 years of experience, excelling in client relations and project management; specializes in orchestrating innovative strategies that enhance organizational efficiency, boost productivity and client relations.
Overview
16
16
years of professional experience
Work History
Director of Operations
Portfolio Commercial Group
DFW
04.2022 - Current
- Lead operational strategy and execution for a commercial real estate group, managing CRM build-out and ongoing maintenance, client and referral agent engagement, and full-cycle transaction coordination.
- Streamlined administrative processes, enhance data integrity and reporting, and provided support to agents with tools and systems that improved productivity, accuracy, and client service.
- Partnered with leadership to develop scalable procedures that strengthen organizational efficiency and deal flow.
PR/ Event Production
Agency Guacamole
Los Angeles
01.2019 - 10.2021
- Experienced event production lead, driving all stages of innovative, branded events, exceeding client and employer expectations.
- Producing memorable, quality functions, ranging from intimate gatherings to large crowds.
- Successfully organizing brand launches for household beauty name brands to rave reviews, from developing schedules, managing documentation, assigning budgets, coordinating technical aspects, collaborating with suppliers, managing staff and performing post-event evaluation.
- Directing day-to-day operations and management of events, including relations management of key clientele, with acute attention to detail and an ability to multitask, effectively managing a multitude of client requests.
- Utilizing strong interpersonal skills when working and negotiating with vendors, as well as communicating directly with the client before, during and after an event. Inclusive of managing meeting schedule and coordinating timelines in an efficient manner to communicate to aspects of event to team members.
- Garnered recognition and awards for Agency Guacamole, such as a Hermes Gold Award for their event production of the 'Love You So Mochi' rooftop launch for NYX Professional Makeup and Muse Gold Award for the 'Maybelline Metro' event for Maybelline New York.
Studio Manager/ Executive Assistant
Mr. Chow Enterprises, Ltd./ Michael Chow
Los Angeles
05.2010 - 01.2019
- While initially brought onboard to take ownership of day-to-day administrative tasks such as scheduling, communications and travel arrangements for the Chairman / CEO and his family, I was quickly given additional responsibilities within the organization to spearhead execution for new initiatives, including the opening of new Mr. Chow restaurant franchises and then operations and promotion of his art and book ventures.
- Successfully organizing global art shows for the Michael Chow exhibition, from Beijing, China to Madrid, Spain, liaising with museums and galleries to coordinate all details, including the crating and shipping of paintings overseas, planning allocation and facilitating the narration of works.
- Planned and led the execution of a hugely successful event for over 700 guests for the 50th anniversary celebration and book launch for MR CHOW: 50 YEARS, overseeing every detail from negotiating and finalizing vendor contracts, procuring and sending out guest invitations, vetting and booking entertainment, managing event décor, and coordinating vendors.
- Directed day-to-day operations of the art studio, including relations management of key clientele, supervising painting assistants, coordinating studio visits and inventory management of art work and supplies, including sales from inbound / outbound inquiries and invoicing.
- Oversaw the openings of new franchise restaurants in Las Vegas, Nevada (in Caesar's Palace) and Mexico City, Mexico, ensuring all aspects of the restaurant (décor, staff, food, back office operations, etc.) were properly adhered and represented the Mr. Chow brand and coordinating all marketing, promotions and media coverage / PR for the grand openings.
Education
Bachelor of Arts (BA) - Communication Studies, Public Relations, Journalism
SETON HALL UNIVERSITY
South Orange, NJ01.2008
Skills
- Client relations and partnerships
- Brand and product management
- Event planning/ Experiential marketing and promotions
- Public relations
- Financial oversight/ Budget management
- Business operations
- Project management
- Vendor management
- Team leadership
Timeline
Director of Operations
Portfolio Commercial Group
04.2022 - Current
PR/ Event Production
Agency Guacamole
01.2019 - 10.2021
Studio Manager/ Executive Assistant
Mr. Chow Enterprises, Ltd./ Michael Chow
05.2010 - 01.2019
Bachelor of Arts (BA) - Communication Studies, Public Relations, Journalism
SETON HALL UNIVERSITY