MONICA KEEFE
Winterville,NC
Summary
Proven track record as a First Line Leader, Commercial Training Manager and Sales Professional. Accustomed to coaching and developing teams, inspiring discretional effort to deliver on goals, and managing multiple priorities. Energetic and passionate approach to work and committed to operational excellence.
Overview
26
26
years of professional experience
Work History
Area Sales Director
Indivior Treatment Services
01.2022 - 07.2024
- Managed team of 8 Clinical and Institutional Specialists, providing guidance, coaching and support.
- Cultivated a supportive work environment by providing clear communication channels and encouraging open feedback from team.
- Conducted regular performance reviews, fostering a culture of continuous improvement among the sales team.
- Aligned area sales objectives with broader organizational goals which contributed significantly towards achieving annual revenue targets.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best solutions.
- Leveraged data-driven insights to inform decision-making processes that improved sales team performance and overall productivity.
- Achieved established KPIs for company, team, and individual performance through teamwork and focus on priority customers.
- Area achieved top 30% of sales rankings in 2022.
- Area achieved #1 sales ranking in Q1 2024.
Manager, Commercial Training
Indivior Treatment Services
05.2020 - 12.2021
- Served as training lead for for Behavioral Health Division.
- Collaborated with cross-functional teams to develop continuous learning and development projects: Emerging Leaders Program, iLead Program, PCSM Selling model and Sales Competency Project; work included planning process, curriculum build, and program execution across all projects
- Led Training projects designed to lift sales capabilities of Commercial teams: Hybrid Selling Model, Emotional Intelligence, and Ecosystem training
- Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
- Collaborated with Matrix Partners to develop POA workshops and sustainment plans to be implemented at the National Level
- Navigated training content through the MLR/PRC review process
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Nominated by peers and supported by senior leadership with Indivior, awarded the 2021 Guiding Principle Award for my 2021 contributions to the organization while in training role.
Interim Director/Lead of Commercial Training
Indivior Treatment Services
09.2020 - 12.2020
- Oversee the execution of Q4 Training and Workshop initiatives across all functional groups at the National level
- Executed the training plans and implementation of IST Training Workshops for Addiction Science and Behavioral Health Divisions
- Audited and assessed the utilization and ROI of existing training platforms and evaluated vendor contracts
- Collaborated with management teams to assess ongoing and future training and development needs.
Senior Clinical Specialist
Indivior Treatment Services
01.2019 - 04.2020
- Launched innovative subcutaneous LAI treatment for adult schizophrenia
- Achieved Pinnacle Award Winner Status (Rank #4) and Rookie of the Year Award in 2019.
- Finished field sales career ranked the #1 in the Nation for sales in 2020.
Dermatology Specialty Sales Representative
Sun Pharma
08.2018 - 12.2018
- Responsible for promoting Sun's medical dermatology products and optimizing the business opportunities in targeted physician offices that specialize in Medical Dermatology
Psychiatry/Neuroscience Specialty Representative
Inventiv/Merck
08.2014 - 06.2018
- Responsible for the successful product launch of Merck's innovative treatment for insomnia
Senior Sales Consultant
Novartis Pharmaceuticals
02.2008 - 02.2014
- Responsible for the promotion and sale of Reclast Infusion, Exelon Patch and Exforge
Senior Sales Representative
Abbott Laboratories
09.2000 - 05.2006
- Worked in Immunology Specialty Division (2005-2006)
- Promoted Primary Care portfolio (2000-2005)
- Awarded Outstanding Leadership Award
Manager, System Training
National Spinning Company
01.2000 - 09.2000
- Responsible for ensuring that sound system procedures were developed, documented, and maintained throughout the Company
- Collaborated with various department managers to develop and align on procedures to perform critical company functions using the newly implemented manufacturing system (Purchasing, Manufacturing, Sales, Shipping, Finance).
System Trainer
National Spinning Company
07.1998 - 01.2000
- Responsible for training over 500 employees in 5 company locations on the use of a new Y2K compatible computer system
- Led training for all functional departments including Purchasing, Manufacturing, Sales, Shipping, and Finance.
Education
Bachelor of Science - Education
East Carolina University
Greenville, NC05.1993
Skills
- Teamwork and Collaboration
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Business development and planning
- Training development
Timeline
Area Sales Director
Indivior Treatment Services
01.2022 - 07.2024
Interim Director/Lead of Commercial Training
Indivior Treatment Services
09.2020 - 12.2020
Manager, Commercial Training
Indivior Treatment Services
05.2020 - 12.2021
Senior Clinical Specialist
Indivior Treatment Services
01.2019 - 04.2020
Dermatology Specialty Sales Representative
Sun Pharma
08.2018 - 12.2018
Psychiatry/Neuroscience Specialty Representative
Inventiv/Merck
08.2014 - 06.2018
Senior Sales Consultant
Novartis Pharmaceuticals
02.2008 - 02.2014
Senior Sales Representative
Abbott Laboratories
09.2000 - 05.2006
Manager, System Training
National Spinning Company
01.2000 - 09.2000
System Trainer
National Spinning Company
07.1998 - 01.2000
Bachelor of Science - Education
East Carolina University
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